Planning Co-ordinator - Mental Health Team

Bupa; Salford; Hybrid; GBP 25,000; Full time

Job summary

Join Bupa as a Planning Support Specialist, where you'll play a vital role in coordinating mental health services. You'll manage diaries, align schedules, and support the resource planner, all within a dynamic environment that values diversity and aims to improve lives.

Benefits

25 days holiday with options to buy/sell

Bupa health insurance

Interest-free annual travel loan

Wagestream for early wage access

Competitive pension plans

Parental leave options

Qualifications

• Experience in data and diary management is required.
• Excellent interpersonal skills and proficiency in verbal and written communication expected.
• Strong IT skills, particularly in Microsoft Office.

Responsibilities

• Manage diaries accurately and promptly to meet service goals.
• Support the Resource Planner with scheduling across systems.
• Engage with operational management to address staffing changes.

Skills

Data Management

Interpersonal Skills

Time Management

Communication

IT Proficiency

Tools

Microsoft Office

Job description

Full time, 37.5 hours per we e k on shifts between 08:00-20:00

Welcome to Bupa

At Bupa, you'll find a welcoming environment where diversity is celebrated. We believe in the importance of our team reflecting the communities and customers we serve. Here, you can be yourself, united by a common goal: helping people live longer, healthier, and happier lives while making the world a better place.

We go above and beyond to provide our customers with quick access to treatment and the specialist mental health support they need.

Role Overview

As a Planning Support Specialist for Mental Health Remote Services, you will assist the resource planner with diary and resource management.

What You'll Do

Manage diaries accurately and promptly.

Contribute to service goals and delivery targets.

Maintain accurate records.

Align schedules with existing plans for Mental Health Remote Services.

Create new diary templates.

Support the Resource Planner in implementing schedules across multiple diary systems.

Regularly engage with the resource planner and operational management team to address changes, such as overtime.

Schedule 1:1s for frontline staff.

Implement training diaries for new starters.

Coordinate with agencies to ensure shifts are released according to agreed SLAs.

Assist Operational Support Advisors with cancellations as needed.

Attend weekly planning meetings with the operational management team to discuss proposed changes and assess their impact with support from the Resource Planner.

What You'll Bring

Experience in data and diary management.

Excellent interpersonal skills and the ability to communicate effectively with colleagues.

Proficiency in verbal and written communication.

IT proficiency, including the use of Microsoft Office systems.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday (pro rata if part-time), increasing through length of service, with option to buy or sell

Bupa health insurance as a benefit in kind

Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

Interest- free annual travel Loan to enable the purchase of public transport annual season tickets

Wagestream - Have early access up to 40% of your earned wages within minutes

Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan

My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Description:

Planning Co-ordinator - Mental Health

Bupa Place, Salford Quays, M50 3SP - Hybrid working

Full time, 37.5 hours per we e k on shifts between 08:00-20:00

£25,000k per annum + fantastic Bupa benefits

Welcome to Bupa

At Bupa, you'll find a welcoming environment where diversity is celebrated. We believe in the importance of our team reflecting the communities and customers we serve. Here, you can be yourself, united by a common goal: helping people live longer, healthier, and happier lives while making the world a better place.

We go above and beyond to provide our customers with quick access to treatment and the specialist mental health support they need.

Role Overview

As a Planning Support Specialist for Mental Health Remote Services, you will assist the resource planner with diary and resource management.

What You'll Do

• Manage diaries accurately and promptly.

• Contribute to service goals and delivery targets.

• Maintain accurate records.

• Align schedules with existing plans for Mental Health Remote Services.

• Create new diary templates.

• Support the Resource Planner in implementing schedules across multiple diary systems.

• Regularly engage with the resource planner and operational management team to address changes, such as overtime.

• Schedule 1:1s for frontline staff.

• Organize team meetings.

• Implement training diaries for new starters.

• Coordinate with agencies to ensure shifts are released according to agreed SLAs.

• Assist Operational Support Advisors with cancellations as needed.

• Attend weekly planning meetings with the operational management team to discuss proposed changes and assess their impact with support from the Resource Planner.

What You'll Bring

• Experience in data and diary management.

• Excellent interpersonal skills and the ability to communicate effectively with colleagues.

• Strong time management skills.

• Proficiency in verbal and written communication.

• IT proficiency, including the use of Microsoft Office systems.

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday (pro rata if part-time), increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!

• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets

• Wagestream - Have early access up to 40% of your earned wages within minutes

• Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Administration

Locations:

Bupa Place

About the company

Bupa's origins and global headquarters are in the United Kingdom.

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