Planning and Support Services Officer

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Planning and Support Services Officer, Lancashire

Client:

Onward

Location:

Lancashire, United Kingdom

Job Category:

Logistics

EU work permit required:

Yes

Job Reference:

632a7435b0ea

Job Views:

5

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

What you can expect from us

• We offer a competitive salary of £30,650 (pro rota for 5 month Fixed term)
• 32 days annual leave plus bank holidays, totaling 40 days paid holiday per annum, which is equivalent to 8 weeks.
• Salary Finance - access both short and long-term loans, plus access to a savings facility.
• Opportunity to increase annual leave through service or holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A flexible working environment with family-friendly policies.
• Simply Health cash plan with benefits including dental, optical, physiotherapy, 24HR private GP access, and more.
• Paid leave for sickness, maternity, paternity, and adoption.
• Access of up to £150 annually through the ‘Learning for life’ scheme.
• Wide range of discounts and cashback offers on retail, automotive, holidays, and cycle to work scheme.
• Support for career development with training and qualifications.

About the role

We are recruiting Planning Support Services Officers on a 6-month fixed-term contract to ensure the DLO delivers a safe, reliable, quality, efficient responsive repairs and void maintenance service, focusing on customer satisfaction. Support the delivery of responsive maintenance, gas, and electrical servicing through effective planning support.

This is a office-based role at 1a Enterprise Way, Accrington, BB5 0FR.

Delivery

• Support operational management in organizing trade colleagues and supply chain to deliver work.
• Ensure the Repair Management system is accurate, updated, and integrated with the Housing Management system.

Planning

• Provide effective planning support for responsive, gas, and electrical maintenance.

Support

• Process purchase orders, repair orders, invoices, etc., to support service delivery.
• Assist management with productivity measures, work planning systems, and resource utilization.

Systems

• Maintain the Repairs Management system, ensuring it is current and properly interfaced with the Housing Management system.

Customer

• Respond to customer inquiries, support resolution of queries and complaints.