Planning and Logistics Manager

JR United Kingdom; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the gluten-free oats sector seeks a Logistics Coordinator to ensure effective planning and delivery of customer orders. You will manage stock levels, liaise with third-party packers, and resolve delivery complaints, contributing to a fast-paced and dynamic environment focused on quality and transparency.

Qualifications

• Experience in logistics and production planning.
• Self-motivated with a 'can do' attitude.
• Proven ability to work in a fast-paced environment.

Responsibilities

• Ensure that all bulk/retail/oat drink orders are planned into production plans.
• Liaise with local and international 3rd party packers and logistics.
• Investigate and resolve delivery complaints raised by customers.

Skills

Experience working with Sage 200

Ability to analyse data

Knowledge of BRC requirements and standards

Achieve KPIs

Job description

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You will be responsible for ensuring that orders are planned into the bulk/retail/oat/drink production plan. Ensure that the logistics of all pickups/deliveries of customer orders are undertaken on time and in full by means of effective communication and planning.

Your responsibilities

Key aspects of the role include:

1. Ensure that all bulk/retail/oat drink orders are planned into the production plan to meet customer delivery dates on time and in full.
2. Liaise with local and international 3rd party packers, including logistics, to ensure that drinks packaging is delivered on time and in full.
3. Maintain an up-to-date and accurate stock holding on SAGE 200.
4. Communicate effectively with the senior Operations Manager and Finance to maintain suitable stock levels based on sales forecasts.
5. Coordinate with the Sales Department to maintain an accurate sales forecast.
6. Manage logistics companies effectively, ensuring all delivery requirements are met for timely and complete customer deliveries.
7. Investigate and resolve delivery complaints raised by customers.
8. Ensure all customs documentation is correct for export deliveries.
9. Perform any other tasks reasonably required by the business.

Skills and experience

This role requires the following technical skills and experience:

• Experience working with Sage 200.
• Ability to analyse data.
• Knowledge of BRC requirements and standards.
• Achieve KPIs such as Order in Time in Full (Daily KPI), Warehouse GMP Audit (Weekly KPI), and Orders produced in time and in full against the plan (Daily KPI).

This role also requires the following personal attributes:

• Self-motivated with a ‘can do’ attitude.
• Proven ability to work in a fast-paced environment.

Who we are?

We are an independent family business led by siblings Rebecca and Philip Rayner, based on our family farm in Cambridgeshire. We are the only farm in the UK growing and processing gluten-free oats into porridge flakes, oat flour, and our gluten-free oat drink, PureOaty. Involved in every step from growing to manufacturing, we ensure quality and transparency. We are the premier supplier of gluten-free oats in Europe, serving customers worldwide.

Glebe Farm Foods Ltd. is an equal opportunities employer. We welcome candidates from all backgrounds and walks of life. For accessibility requirements or further discussion, please contact us at [emailprotected].