Planning Administrative Assistant - Council Support - EAL11311

ZipRecruiter; Haddington; On-site; Full time

Job summary

A permanent full-time position for a Planning Business Support Assistant in East Lothian. The role involves providing administrative support to the Planning team, requiring proficiency in Microsoft Office and excellent customer service skills. Flexibility and strong organizational abilities are essential, with responsibilities including managing planning documentation and supporting the planning process.

Qualifications

• Experience in administrative support roles.
• Ability to prioritize workload and demonstrate initiative.

Responsibilities

• Providing administrative support to the Planning Service.
• Preparing and issuing Planning and Appeal decision notices.
• Coordinating administrative workflows and maintaining documentation.

Skills

Customer Service

Communication

Organizational Skills

Numeracy

Education

Higher Grade

NC

SVQ Level 2

Tools

Microsoft Office

Microsoft Excel

Job description

Job DescriptionVacancy Information

Hourly rate of pay: £14.09 - £15.14

Days and Hours of Work:
Monday - Friday, 09:00-17:00
Flexi time is applicable.
To start asap.

An opportunity has arisen for a permanent full-time Planning Business Support Assistant (Monday-Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Planning team and also ad hoc administrative support to other areas of the team as required.

The role requires proficient use of Microsoft Office, particularly Microsoft Excel, and excellent customer service skills. Good communication and numeracy skills are essential, and you should be able to establish good working relationships with all levels of staff. Proven organisational skills, the ability to prioritise workload, and initiative are also necessary. A commitment to delivering high-quality customer service is expected. Flexibility is important as duties may change based on team needs.

The role involves providing administrative support to the Planning Service by checking and recording documentation, preparing and issuing Planning and Appeal decision notices, identifying and issuing Neighbour Notifications, and logging Enforcement cases. Additionally, responsibilities include collating and producing Scheme of Delegation, Committee Expedited/Weekly/Register Lists, and Committee Agendas.

Other duties include preparing and presenting data for internal and external stakeholders, coordinating administrative workflows, supporting applicants and colleagues in the planning process, maintaining knowledge of relevant legislation, and managing planning fees, invoices, and stationery requisitions through PECOS.

Additional appropriate duties may be assigned by management.

Job Details

The purpose of this role is to provide effective administrative, guidance, and information services to the Planning Department, ensuring compliance with planning legislation and council regulations.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for detailed tasks and duties. Refer to these documents when completing your application. Ensure you meet all 'essential' criteria on the Person Specification to be considered for interview.

The ‘East Lothian Way’ outlines the values and behaviours expected of employees. If invited for interview, you may be asked questions related to these behaviours. Please review the document via the provided link.

Job Requirements

Relevant Qualifications
Educated to Higher Grade, NC, or SVQ Level 2, or demonstrate equivalent knowledge, skills, and experience.

Driving Licence
A full current driving licence is desirable.

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance for access to the Public Sector Network. The council will handle the application process. Receipt of the certificate is required before starting.

Please note:
If you have spent more than 3 months working or living outside the UK in the last 5 years, an overseas criminal record check is also required. Details can be found on GOV.UK.

The Individual

For additional employment information, visit:
www.eastlothian.gov.uk/nonteachinginfo

If you experience difficulties with the application process, contact the support team via https://www.myjobscotland.gov.uk/contact.

For further vacancy information, call 01620 827868 or email [e-mail].

Note: We do not accept CVs. All applications must be completed via the online form. If unable to use the online system, contact us for a paper application.