Planner/Works Programmer

Mears Group; Norwich; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading property services company in Norwich is seeking a Planner to join their team. The role involves scheduling appointments with residents and managing operatives' diaries to ensure efficient workflow. Candidates should have relevant planning experience and strong communication skills. The position offers a competitive salary, comprehensive annual leave, and employee perks including volunteering leave and discounts on groceries.

Benefits

25 days annual leave plus bank holidays

Annual Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Qualifications

• Previous experience in a planning role or similar.
• Good IT skills.
• Excellent communication skills.
• Strong organizational skills.
• Proven ability to manage workload effectively.

Responsibilities

• Call residents to book appointments.
• Plan operatives’ diaries efficiently.
• Monitor allocation of tasks and workloads.
• Provide support on operative performance.

Skills

Planning experience

IT skills

Communication skills

Organizational skills

Ability to prioritize workload

Job description

Annual salary: up to £27,846.00

Planner

Norwich

Full Time, Permanent, 42.5hours per week, Monday to Friday

Salary up to £27,846 per annum

MPS has been caring for residents’ homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance.

Delivering a range of property services, including reactive repairs, planned and cyclical maintenance services to over 100 local authorities and housing providers nationwide including, Orbit: one of the largest housing providers in the midlands, east Anglia and the southeast.

About the Role:

We are now actively looking for a Planner to join our team here in Norwich. You will be working alongside the complex repair’s supervisors dealing with major repairs, disrepairs and compliant jobs. As a Planner, your main duties will include calling residents to book in appointments and planning operatives’ diaries. You will be responsible for monitoring and maintaining PDA (personal digital assistant) control allocation and will monitor daily work volumes ensuring efficient use of resources to meet turnaround timescales. As well as this, whilst ensuring employees always have the workload to allow them to perform to an optimum level, you will also provide supporting information on operative performance levels.

Role Criteria:

• Previous experience in a planning role or similar
• Good IT skills
• Good communication skills
• Great organisational skills
• Proven ability to prioritise workload

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Lauren Bellini ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.