Planner/Works Programmer

Mears; Ilford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the social housing sector seeks a Planner for their Ilford branch. You will manage planning works, administrative duties, and liaise with operatives to ensure efficient service delivery. Candidates with prior call centre experience and a collaborative spirit are encouraged to apply.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Experience working in a call centre required.
• Experience with planning works required.
• Entitlement to work in the UK necessary.

Responsibilities

• Admin duties, WIP management, planning works, and coordination.
• Liaising with operatives and sub-contractors.
• Administration of compliance checks and system housekeeping.

Skills

Team player

Communication

Planning

Job description

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As a Planner you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector.

A Planner within our Ilford branch. You will be doing admin duties, WIP management, will be taking and receiving call, receiving and responding email, raising repairs, planning works, ensuring operatives have a full diary of jobs every day, liaising with operatives and sub-contractors, ensuing all the follow-on work required and plan in if operatives need to go back to site.

Answering client & internal calls and emails.

Planning work for the in-house operatives and sub-contractors.

Administration of compliance checks and visits.

Housekeeping of internal MCM system.

Mandatory training and compliance.

Role Criteria:

Previous experience working in a call centre

Experience with planning works

Team player

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you.

25 days annual leave plus bank holidays

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.

Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.