Planner/Works Programmer

Mears Group; Crawley; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading maintenance services provider in Crawley is seeking a Planner to manage operative schedules and administrative duties. You will liaise with call center teams and handle daily queries, ensuring effective planning in the social housing sector. Ideal candidates should have prior planning experience, strong communication skills, and IT literacy. This full-time, permanent role offers a salary of up to £28,960 per annum.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering leave

Staff perks through Mears Rewards

Family-friendly policies

Qualifications

• Previous experience in a planning role.
• Good written and verbal communication skills.
• IT literate.

Responsibilities

• Schedule works into operative diaries.
• Dealing with daily queries from operatives.
• Liaising with the call centre team.
• Mandatory training and compliance.
• KPI management.

Skills

Planning and scheduling

Good written communication

Good verbal communication

IT literacy

Job description

Annual salary: up to £28,960.00

Planner

Crawley

Full Time, Permanent

Salary up to £28,960 per annum.

We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provides tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations, and Housing Associations.

About the Role:

As a Planner, you will work in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This contract covers Crawley council within the social housing sector.

Your responsibilities include administrative duties, WIP management, handling calls and emails, raising repairs, planning works, ensuring operatives have a full diary of jobs daily, liaising with operatives and sub-contractors, and planning follow-up work as needed.

Day-to-day duties:

• Scheduling works into operative diaries
• Dealing with daily queries from operatives
• Liaising with the call centre team
• Mandatory training and compliance
• KPI management

Role Criteria:

• Previous experience in a planning role
• Good written and verbal communication skills
• IT literate

All roles require candidates to have the entitlement to work in the UK. Mears does not currently offer visa sponsorship. Candidates should be aware that all roles are subject to relevant DBS/security checks before employment commencement.

Benefits:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day, organized as a thank you from the executive team
• Volunteering leave to support paid community volunteering
• Staff perks through Mears Rewards, including discounts, holiday offers, vouchers, and share schemes
• Family-friendly policies

To apply or discuss your application further, contact:

Laura Bourne ([e-mail])

If you need assistance with your application, we are here to support you every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment. We are a Disability Confident employer, value individuality, and ensure equal opportunities for all.

We support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, demonstrating our commitment to veterans transitioning into civilian careers.

In our efforts to promote social mobility, we invite applicants to voluntarily share background information during the application process to help us understand diverse experiences. This data is optional and does not affect your application. We use the Social Mobility Index to improve opportunities for candidates from diverse backgrounds.