Planner/work preparator

JR United Kingdom; Bradford; On-site; GBP 35,000 - 45,000; Full time

Job summary

Une entreprise internationale recherche un Planner dynamique pour son bureau à Bradford. Vous serez responsable de la coordination des équipes de service, tout en maintenant un environnement de travail collaboratif. Le candidat idéal possède des compétences exceptionnelles en planification et un solide sens du service client, avec une expérience de 3 à 5 ans dans un poste similaire.

Benefits

25 jours de congés

Environnement de travail international

Opportunités de développement personnel

Qualifications

• Au moins 3 à 5 ans d'expérience en planification ou dans une fonction logistique similaire.
• Compétences en communication excellentes et maîtrise de l'anglais.

Responsibilities

• Gérer la planification à court et à long terme des ingénieurs de service à travers le Royaume-Uni.
• Agir comme premier point de contact pour toutes les questions liées à la planification.

Skills

Coordination

Communication

Problème de résolution

Service client

Job description

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Join a fast-paced, international team shaping tomorrow’s climate solutions.

At LFB UK, we don’t just build climate systems — we deliver comfort, efficiency, and innovation across industries. As part of LFB EMEA we are supporting clients in sectors like retail, telecom, data centres, leisure, and hospitality. With 1,100 employees across 11 European countries, our reach is global, but our team spirit is local. At our Bradford office, you’ll find a supportive, informal work environment with short lines of communication and a shared drive to deliver excellent results.

We are currently looking for an organised, proactive, and energetic Planner to reinforce our Service department in the UK. If you're someone who thrives under pressure, enjoys juggling multiple priorities, and is passionate about delivering top-quality service, this is the role for you.

Your Role: Mastering the Art of Service Coordination

In this role, you'll become the beating heart of our Service team, responsible for organising and optimising the working days of our field engineers. You’ll be the key contact point for both internal and external stakeholders when it comes to maintenance, repairs, and urgent callouts. That means every day will be a little different — and that’s exactly how you like it.

Your responsibilities will include:

• Handling short- and long-term planning for service engineers across the UK
• Managing urgent service calls on an ad hoc basis
• Ensuring all required materials are available on-site by coordinating with Purchasing and suppliers
• Processing service orders and completing all associated administrative tasks
• Acting as the first point of contact for clients and service engineers for all things related to planning, logistics, and service
• Continuously setting and adjusting priorities to ensure both customer satisfaction and the efficiency of our service delivery

You will report directly to the Sales Office Manager and work closely with cross-functional teams. Our planning team works collaboratively — we’ve got each other's backs and help out wherever needed.

What You Bring to the Team

We’re looking for someone who combines strong coordination and communication skills with a cool head and a can-do attitude. You should enjoy keeping all the plates spinning — and making sure none of them fall.

You’ll thrive in this role if you have:

• At least 3–5 years of experience in planning, scheduling, or a similar logistics function
• A commercial or technical mindset with problem-solving capabilities
• Excellent communication skills and fluency in English
• Strong customer focus, the ability to stay calm under pressure, and a proactive approach to challenges
• A flexible, team-oriented attitude with a no-nonsense approach
• Good humour and a bit of self-reflection — we’re a hardworking team that doesn’t take ourselves too seriously

What You’ll Get from Us

We believe in giving our people the tools they need to grow. At Lennox, your voice matters and your impact is visible. Here’s what we offer:

• A dynamic, international work environment in a close-knit, no-nonsense team
• A role where you can make a real contribution to the success of our service operations
• Access to exclusive products and a respected customer base
• Opportunities for personal development through training and coaching
• A competitive salary and excellent fringe benefits including 25 days holiday

Interested? Let’s Talk.

For more information about the position, please contact Petra Zoon, Sales Office Manager on 01604 669 100 or send your CV and motivation letter to: