Planner/Scheduler/Coordinator

Huntress; Portsmouth; On-site; GBP 34,000 - 36,000; Full time

Job summary

An established industry player is seeking a Planner/Scheduler/Coordinator to enhance their Planning Scheduling & Dispatch department. This dynamic role involves deploying resources across the UK and requires a high level of computer literacy. You will be integral in scheduling appointments, liaising with field operatives, and managing response times. This position offers a fantastic opportunity for someone eager to thrive in a fast-paced environment. Join a diverse team that values inclusivity and provides equal opportunities for all applicants. If you're ready for a challenge, this is the role for you!

Qualifications

• Strong computer literacy is vital for this role.
• Experience in customer service and working to targets is ideal.

Responsibilities

• Scheduling appointments for field-based operatives using management systems.
• Liaising with field operatives and understanding response times.

Skills

Logical thinking

Problem-solving

Computer literacy

Customer service experience

Data input skills

Tools

MS Office

Works management systems

Job description

Planner/Scheduler/Coordinator
£34,185 - £35,820 after 6 months

Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth.

You will be joining a great team working within a fast-paced office. This will represent a challenging role and fantastic opportunity for the right individual.

In this busy role, you will be deploying resources across the UK; a high level of computer literacy is vital.

Responsibilities include:

1. Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems
2. Liaising with, and directing, field-based operatives
3. Understanding response times and SLAs
4. Identifying and escalating early warnings for risk to response times
5. Understanding the difference between planned and responsive works

We would be keen to hear from you if you have:

1. Logical thinking with the ability to resolve problems quickly and effectively.
2. Computer literate, with understanding of MS Office packages.
3. Experience in customer service and working to targets is ideal - However, this is not a call centre based role.
4. Data input skills

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.