Planner

Daniel Owen; London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading company is seeking a Planner based in Ealing for a permanent position, working 40 hours per week. The role involves managing repair requests, ensuring service efficiency, and maintaining productive schedules for Operatives. Ideal candidates will have experience in Repairs Planning and strong interpersonal skills.

Qualifications

• Ideally have previous Repairs Planning / Scheduling experience.
• Good written, verbal, questioning & interpersonal skills.
• IT Literate.

Responsibilities

• Receiving high volumes of repairs requests and booking them into Operatives diaries.
• Overseeing Operatives diaries for maximum productivity.
• Responding to Emergency and Urgent repairs requests.

Skills

Planning

Interpersonal skills

IT Literacy

Job description

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Planner
Based in Ealing
Permanent
40 hours per week
Paying up to £31,500 per annum

• Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills
• Overseeing Operatives diaries for a geographical area to ensure maximum productivity
• Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels
• Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed
• Assisting colleagues throughout the business on queries regarding responsive repairs
• Providing a professional and customer focused service

Role Criteria:

• Ideally have previous Repairs Planning / Scheduling experience
• Good written, verbal, questioning & interpersonal skills
• IT Literate
• Social housing or similar background is desirable