Planner

Planner - Delivery Ops

Hybrid - 2 days on site (Hatfield - with flexibility to travel to other sites as required)

Why Ocado?

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners by developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world – changing the way the world shops, for good.

We are the beating heart of our UK business, made up of a network of cutting-edge warehouses and offices across the country. Using our proprietary technology, we optimise the entire supply chain to deliver a truly exceptional shopping experience. At the same time, we offer our employees bags of opportunity to build an exciting and rewarding career.

About the role

We’re looking for a Planner to join our fast-paced and forward-thinking Planning team within Ocado Logistics. This is a pivotal role responsible for ensuring we effectively manage labour resources across our operations to support the successful delivery of Ocado groceries – on time and within budget.

Working closely with a wide range of internal teams, you’ll help shape resourcing plans, analyse labour trends and data, and ensure legal and operational standards are maintained. This role is shift-based and supports our 24/7 business operations, including regular weekend work.

As a Planner, you will:

• Use your data analysis skills to track KPIs, forecast labour, and optimise operational planning
• Translate performance metrics into actionable insights that support resource planning
• Collaborate with internal stakeholders to influence planning decisions and support operational performance
• Maintain accurate Time & Attendance data and manage employee rosters, swaps, overtime, and holiday requests
• Ensure compliance with health & safety, GDPR, working time regulations, and competition compliance guidelines

To be successful as a Planner, you will need:

• Strong communication and problem-solving skills to work with both operational teams and stakeholders
• Proficiency with Microsoft Excel and planning tools – including the ability to analyse and interpret data
• A proactive and organised approach, able to prioritise workloads in a fast-paced environment
• The ability to spot trends and opportunities for efficiency improvements
• A positive, collaborative attitude with the flexibility to adapt to changing priorities

What you can expect to receive in return:

At Ocado, we believe in a workplace where everyone feels valued and supported. You’ll find a safe, collaborative atmosphere, along with an award-winning recognition programme and benefits package, including:

• Flexible Work: 30 days of 'work from anywhere' policy for work-life balance
• Wellbeing Support: Access to dedicated apps and an Employee Assistance Programme
• Generous Leave: 25 days of annual leave (rising to 27 after 5 years) plus the option to buy more
• Pension Plan: Up to 7% employer contribution matching
• Private Medical Cover: Comprehensive private healthcare plan
• Family-Friendly: Inclusive parental and adoption leave support
• Financial Aid: Interest-free train tickets and Cycle to Work scheme
• Shuttle Services: Free shuttle buses to and from key work locations
• Share Schemes: Join in our success through share plans
• Shopping Perks: 15% discount at Ocado.com and savings at top retailers

Join Ocado Logistics today and become part of a culture that genuinely values and supports your wellbeing throughout every stage of your career.

Ocado Group is an equal opportunities employer and makes every effort to ensure all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic origin, religion or belief, age, disability, or union membership status.