Planner

Interaction Recruitment; East Midlands; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established recruitment firm is seeking a highly dynamic Planner for their Quality and Technical team. The ideal candidate will manage service engineer visits, support product management, and ensure quality checks while maintaining relationships with stakeholders. This full-time permanent role offers a salary between £27,000 and £30,000, with excellent benefits including 25 days annual leave plus additional perks.

Benefits

Fantastic team culture

State of the art office environment

Free car parking

Career development prospects

34 days annual leave

Qualifications

• Previous experience as a Service Coordinator, Planner, or similar role is essential.

Responsibilities

• Maintain relationships with internal and external stakeholders.
• Oversee day-to-day service visits.
• Assist the Technical Manager with quality checking.

Skills

Service Coordination

Stakeholder Management

Communication

Job description

Overview

Our long-standing client has been established for more than 40 years and, due to internal promotions within the Quality and Technical teams, they are seeking a highly dynamic and enthusiastic Planner to join their Quality and Technical team. The Planner will be responsible for managing service engineer visits for a range of customer types as well as providing technical and quality assistance in a full-time permanent role.

Responsibilities

• Maintain relationships with internal and external stakeholders such as Engineers, Contractors, Sales team, and Customer Services Team as a Planner.
• Collaborate with key stakeholders from various departments and backgrounds; ability to communicate at all levels is essential.
• Function as the point of contact for queries and questions that may arise.
• Oversee the day-to-day service visits from contractual work carried out.
• Provide support to the product management team as and when necessary, as a Planner.
• Communicate pricing updates in a timely manner.
• Demonstrate a hands-on and initiative-taking attitude, being involved wherever possible in a varied role.
• Provide support to the Warehouse where needed, evaluating/quality checking products as a Planner in the Warehouse.
• Assist the Technical Manager with quality checking and reports as a Planner.
• Work on own initiative as well as act as a key collaborator to support the wider team proactively.
• Undertake other ad hoc duties and responsibilities as a Planner.

Candidate Requirements

• Previous experience as a Service Coordinator, Service Planner, Planner, Scheduler, Installations Coordinator is ESSENTIAL.

Job Information

• Job Title: Planner
• Company: Interaction Recruitment
• Location: Coalville, Leicestershire
• Posted: Oct 9th 2025
• Closes: (not specified)
• Sector: Administration
• Contract: Permanent
• Hours: Full Time

Salary: £27,000.00 to £30,000.00 Per Annum depending on experience.

Location: Coalville, Leicestershire

Benefits: Fantastic team culture, state of the art office environment, free car parking, varied role, lengthy career and development prospects, 25 days annual leave entitlement plus 1 day for your birthday plus bank holidays total 34 days per annum.