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A leading housing organisation in the UK is seeking a Planner to join their team. You will be responsible for scheduling and coordinating repairs to ensure excellent customer service. Ideal candidates will have experience in customer repair roles and strong data analysis skills. This permanent role offers a structured work pattern and generous benefits including annual leave and pension contributions.
About The Role
Are you passionate about delivering excellent customer service and ensuring efficient resource management? LiveWest is looking for a dedicated Planner to join our dynamic team. As a Planner, you will play a crucial role in scheduling and coordinating repairs, ensuring our customers receive excellent service.
At LiveWest, we are committed to our values of being customer-focused, challenging convention, and delivering together. We prioritise safety and continuous learning, ensuring a supportive and growth-oriented environment. By joining our team, you will be part of a mission-driven organisation that puts the customer at the heart of everything we do. We believe in doing the right thing, collaborating effectively, and constantly seeking improvement. If you are driven, innovative, and ready to make a difference, LiveWest is the place for you!
Apply now and be a part of a team that values excellence and customer satisfaction!
This role is being offered on a full time, permanent basis working 37 hours per week on an alternating shift pattern - Week 1 - 07:30 - 15:30 and Week 2 - 09:00 - 17:00 with 1 shift 10:30 - 18:30. This is an office based role in our Exeter office.
For further information about this role, and LiveWest, please view our candidate information pack.
To be successful in your application for the role of Planner, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest: We are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.