Planned Works Project Officer - Admin & Reporting Lead

Royal Borough of Greenwich; City Of London; On-site; GBP 40,000 - 41,000; Full time

Job summary

Royal Borough of Greenwich is seeking a Planned Works Project Officer on a 12-month secondment/fixed-term basis. The role supports planned maintenance and capital investment across the borough, delivering back-office and administrative services to the Planned Works Team.

The post involves coordinating information, reports and financial records, engaging with residents, contractors and council teams to ensure timely and accurate delivery of programmes valued at £30–£60 million.

Responsibilities

• Provide administrative and back-office support to the Planned Works Team, coordinating planned maintenance and capital projects.
• Maintain team inboxes, calendars and diaries; direct enquiries and ensure timely responses.
• Support collection and maintenance of project information, performance data and programme updates.
• Assist with preparing project reports, budgets and cabinet reporting for capital investment programmes (£30m–£60m).
• Provide admin support for contract management; maintain records and monitor progress of works.
• Assist with investigating complaints and liaising with staff and contractors for resolutions.
• Perform general office admin: meetings, agendas, minutes, records and action tracking.
• Access Housing Management and Asset Management systems for project admin and Section 20 processes with Home Ownership Team.
• Liaise with contractors, suppliers and Central Debtors to set up accounts and record financial info.
• Generate and update Crystal Reports and other tools to monitor works and spend.
• Use Word, Excel and Outlook to prepare correspondence and reports to residents.
• Collate and submit invoices and payment certificates; assist with payment queries.
• Maintain organised electronic and paper records for easy access to project docs.
• Communicate effectively with residents, leaseholders, contractors, colleagues and external agencies.
• Demonstrate commitment to equal opportunities and staff values.

Job description

Royal Borough of Greenwich is seeking a Planned Works Project Officer on a 12-month secondment/fixed-term basis. The role supports planned maintenance and capital investment across the borough, delivering back-office and administrative services to the Planned Works Team.

The post involves coordinating information, reports and financial records, engaging with residents, contractors and council teams to ensure timely and accurate delivery of programmes valued at £30–£60 million.