Planned Works Coordinator - Social Housing Scheduling Pro

The Wiggett Group LTD; Brentwood; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free parking

On-site gym

Salary Sacrifice Pension Scheme

23 days annual leave + bank holidays

Birthday off

Employee Assistance Programme (EAP)

Ongoing training and development opportunities

Job summary

A successful property services company seeks a highly organized Planned Works Coordinator to ensure efficient scheduling and coordination of planned works. The ideal candidate will excel in a fast-paced environment, possess strong communication skills, and have prior experience in administration and scheduling. This full-time position offers a supportive atmosphere and opportunities for professional growth.

Qualifications

• Experience in administration, scheduling, or coordination within a customer service role.
• Strong IT skills, particularly in Microsoft Office and CRM/scheduling software.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Schedule and coordinate planned works with efficiency.
• Provide operational support to the Contract Support Manager.
• Monitor shared inboxes and scheduling systems to ensure timely responses.
• Act as the first point of escalation for scheduling issues.

Skills

Administration experience

Scheduling coordination

Customer service

IT skills (Microsoft Office)

Communication skills

Organisational skills

Problem-solving

Team player

Knowledge of planned works

Field service management knowledge

Tools

Microsoft Excel

CRM software

Scheduling software

Job description

A successful property services company seeks a highly organized Planned Works Coordinator to ensure efficient scheduling and coordination of planned works. The ideal candidate will excel in a fast-paced environment, possess strong communication skills, and have prior experience in administration and scheduling. This full-time position offers a supportive atmosphere and opportunities for professional growth.