Placement Support Technician

Willis Re; Ipswich; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

Willis Re is seeking an experienced Placement Support Technician to strengthen our growing team in Ipswich, UK. You will support brokers throughout the full placement lifecycle, from pre-placement activity through to binding and post-placement servicing of treaty reinsurance programmes.

You will contribute to design and efficiency of processes, deliver high-quality client service, and collaborate with internal and external stakeholders in a fast-paced environment.

Qualifications

• Proven experience in a placement support or similar role within reinsurance broking.
• A solid understanding of the end-to-end placement process.
• Familiarity with Eclipse and London Market processes (e.g. Velonetic systems, LORS).
• Strong attention to detail and ability to carry out compliance and accuracy checks.
• Confident communicator with a collaborative, team-focused approach to stakeholder management.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Support Brokers in the end-to-end placement of treaty reinsurance programmes.
• Develop a strong understanding of client portfolios and business needs.
• Ensure compliance processes are followed and documented accurately.
• Review market security information and adhere to Market Security processes.
• Perform second pair of eyes checks to ensure accuracy and quality.
• Identify sanctions touchpoints and prepare referrals for approval.
• Maintain accurate contractual data within broking systems.
• Prepare client documentation, including Evidence of Cover, Debit Notes and Closing Instructions.
• Upload premium submissions to Velonetic IMR and resolve queries through to signing.
• Calculate, validate and process adjustment premiums and other post-placement activities, ensuring accuracy, appropriate approvals and maintaining accurate records.
• Support internal and external audits by providing required documentation and assist with queries.
• Build strong relationships with internal teams, clients, and reinsurers.
• Manage and resolve queries or discrepancies related to reinsurance contracts.
• Support and mentor junior team members to develop their expertise.
• Contribute to the development and maintenance of SOPs, guidance materials, and best practices.

Skills

Placement support

Reinsurance broking

Stakeholder management

Attention to detail

Prioritization

Team collaboration

Tools

Eclipse

Velonetic

LORS

Job description

The Role

We are seeking an experienced Placement Support Technician to strengthen our growing team, As a Placement Support Technician, you will play a key role in supporting brokers throughout the full placement lifecycle, from pre-placement activity through to binding and post-placement servicing of treaty reinsurance programmes. You’ll be part of a team building a modern, scalable Placement Support function, contributing to the design of effective processes, driving operational efficiency, and delivering a high quality market-leading client experience within Client Service and Operations. This role offers real exposure, responsibility, and the chance to develop your expertise in a fast-paced, collaborative environment.

Key Responsibilities

• Support Brokers in the end-to-end placement of treaty reinsurance programmes
• Develop a strong understanding of client portfolios and business needs
• Ensure compliance processes are followed and documented accurately
• Review market security information and adhere to Market Security processes
• Perform second pair of eyes checks to ensure accuracy and quality
• Identify sanctions touchpoints and prepare referrals for approval
• Maintain accurate contractual data within broking systems
• Prepare client documentation, including Evidence of Cover, Debit Notes and Closing Instructions
• Upload premium submissions to Velonetic IMR and resolve queries through to signing
• Calculate, validate and process adjustment premiums and other post-placement activities, ensuring accuracy, appropriate approvals and maintaining accurate records
• Support internal and external audits by providing required documentation and assist with queries
• Build strong relationships with internal teams, clients, and reinsurers
• Manage and resolve queries or discrepancies related to reinsurance contracts
• Support and mentor junior team members to develop their expertise
• Contribute to the development and maintenance of SOPs, guidance materials, and best practices

About You

• Proven experience in a placement support or similar role within reinsurance broking
• A solid understanding of the end-to-end placement process
• Familiarity with systems such as Eclipse and London Market processes (e.g. Velonetic systems, LORS)
• Strong attention to detail and ability to carry out compliance and accuracy checks
• Confident communicator with a collaborative, team-focused approach to stakeholder management
• Ability to manage competing priorities in a fast-paced environment
• A proactive mindset and drive to continuously improve client service excellence

About Willis Re

We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future-led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.

Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories.

We’re hiring people from all walks of life who are curious, collaborative and ambitious. If you want to be part of a team that leads with heart, builds with courage and redefines what’s possible in our industry, then this is your moment.

If you’re curious, collaborative, and ambitious, you’ll find the opportunity at Willis Re to shape something extraordinary.