Pizza Venue Manager

Haven; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Exclusive team perks: up to 50% off on

20% discounts on Haven Holidays

Job summary

Haven is seeking a Papa Johns Manager in the United Kingdom to lead a fast-paced F&B team, ensuring guests enjoy exceptional service and great-tasting pizza while upholding brand standards. You will be hands-on with performance, coaching, and development, managing budgets and resources to keep operations running smoothly.

As a full-time manager, you will drive guest satisfaction, oversee scheduling, health and safety, and compliance, with an emphasis on continuous improvement and a positive work

Qualifications

• Proven experience in restaurant or fast-food management.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Experience with budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service.
• Ensure top-tier guest satisfaction and welcoming atmosphere.
• Monitor performance; provide coaching and reviews.
• Oversee team scheduling, budgets, and resources.
• Ensure health and safety regulations and policies compliance.
• Resolve operational issues to keep day-to-day running.
• Support training and development of the team.

Skills

Leadership

Guest experience

Performance management

Resource management

Compliance and safety

Problem solving

Training and development

Budgeting

Financial management

Job description

Position: Papa Johns Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Papa Johns Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting pizza!
As the Papa Johns Manager, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Papa Johns brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.