Pizza Store Manager

Haven; Filey; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Exclusive team perks – up to 50% off

20% discounts on Haven Holidays

In-store purchases discounts

Job summary

Haven is seeking a Papa Johns Manager in Filey to lead a fast-paced F&B team, drive guest satisfaction, and uphold top service standards. You will manage budgets, schedules, and resources while maintaining safety and policy compliance.

A hands-on leader, you will coach staff, monitor performance, and foster growth opportunities. Join a proactive team with a focus on development, training, and delivering exceptional experiences for guests while optimizing operations in a full-time, permanent

Qualifications

• Proven leadership and guest-service focus for fast-paced hospitality settings.
• Experience managing teams to meet service standards and targets.
• Experience with budgeting, resources and scheduling.
• Knowledge of health and safety regulations and compliance.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Monitor team performance and conduct coaching and reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and company policies.
• Resolve operational issues quickly to maintain smooth daily running.
• Support team development through ongoing training and mentoring.

Skills

Team Leadership

Guest Experience

Performance Management

Budgeting

Health and Safety

Communication Skills

Multi-tasking

Job description

Position: Papa Johns Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Papa Johns Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting pizza!
As the Papa Johns Manager, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Papa Johns brand standards.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.