Pizza Venue Lead: Drive Service, Growth & Team

Haven; Berwick-upon-Tweed; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discount Haven Holidays & in-store

Free access to Haven facilities

Savings at national brands and stores

Fully funded qualifications

Job summary

Haven is seeking a Papa Johns Manager at Haggerston Castle Holiday Park, Beal, near Berwick-upon-Tweed. You will lead an energetic F&B team, drive the guest experience, manage budgets, and ensure safety and policy compliance.

A hands-on manager with coaching and development focus is essential. You'll inspire performance, tackle challenges, and uphold Papa Johns brand standards while delivering exceptional service across shifts, including evenings and weekends.

Qualifications

• Proven leadership in restaurant or fast‑food management.
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced environment with attention to detail.
• Knowledge of health and safety regulations.
• Experience with budgeting and financial management.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Team Leadership: lead, motivate, and support the team to deliver excellent service.
• Guest Experience: drive guest satisfaction and welcoming atmosphere.
• Performance Management: monitor performance, provide coaching and reviews.
• Resource Management: oversee scheduling, budgets, and resources.
• Compliance and Safety: ensure health, safety, and policy compliance.
• Problem Solving: resolve operational issues to keep daily runs smooth.
• Training and Development: mentor the team and enable growth opportunities.

Skills

Team Leadership

Guest Experience

Performance Management

Resource Management

Compliance & Safety

Problem Solving

Training & Development

Budgeting & Financials

Customer Service

Leadership & Communication

Job description

Haven is seeking a Papa Johns Manager at Haggerston Castle Holiday Park, Beal, near Berwick-upon-Tweed. You will lead an energetic F&B team, drive the guest experience, manage budgets, and ensure safety and policy compliance.

A hands-on manager with coaching and development focus is essential. You'll inspire performance, tackle challenges, and uphold Papa Johns brand standards while delivering exceptional service across shifts, including evenings and weekends.