Pizza Store Shift Manager

Haven; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality company in Poole is seeking a Papa Johns Shift Leader to lead the team in providing high-quality food and exceptional guest experiences. Ideal candidates will demonstrate leadership skills and a commitment to customer service. Opportunities include comprehensive training, career development, and team perks such as discounts on holidays and dining.

Benefits

Up to 50% off on-park dining

20% discount on Haven Holidays

Free access to facilities

Qualifications

• Experience in a leadership role or supervisory position in fast food preferred.
• Strong leadership and communication skills.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead and support the team with clear direction.
• Ensure compliance with food safety regulations.
• Assist in training new team members.

Skills

Leadership

Communication

Detail-oriented

Job description

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Position: Papa Johns Shift Leader
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our One Great Team here at Haven as a Papa Johns Shift Leader, where you'll play a key role in leading the team to craft and serve our delicious Papa John's pizzas! If you’re a natural leader with a passion for great food, this is the perfect role for you!

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences, high-quality food standards and delicious pizza. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

Requirements
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food, quick-service, or pizza restaurant is preferred but not essential; training and support will be provided.
- Strong leadershipand communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.