Pilotage Operations Manager

Associated British Ports; Kingston upon Hull; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Pilotage Operations Manager to lead their team in the Humber region. This pivotal role involves ensuring compliance with maritime regulations, overseeing pilotage services, and fostering a culture of safety and excellence. You will manage operations, develop policies, and engage with stakeholders to ensure high service standards. Join a welcoming environment that values your contributions and offers excellent benefits, including health insurance and a competitive remuneration package. If you have a passion for maritime operations and leadership, this is the perfect opportunity for you.

Benefits

Employer Pension

Private Health Insurance

Generous Remuneration Package

Qualifications

• Proven experience in maritime operations, preferably in pilotage.
• Strong leadership and management skills to inspire a team.

Responsibilities

• Oversee safe and efficient operation of pilotage services.
• Manage recruitment, training, and development of marine pilots.

Skills

Maritime Operations

Leadership Skills

Regulatory Compliance

Communication Skills

Problem-Solving

Education

Bachelor's Degree in Maritime Studies

Relevant Certifications

Job description

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Recruitment Partner at Associated British Ports

Role: Pilotage Operations Manager

Location: Humber region

Closing Date: 9 May 2025

Contract: Permanent

Salary: Competitive including excellent company benefits

Associated British Ports (ABP) is the UK's leading port operator, with a network of 21 ports across England, Scotland, and Wales. We are committed to providing world-class services and facilities to our customers, ensuring the smooth and efficient movement of goods and people.

We are seeking a dynamic and experienced Pilotage Operations Manager to join our team in the Humber. This pivotal role involves overseeing the safe and efficient operation of pilotage services, ensuring compliance with maritime regulations, and maintaining high standards of service delivery.

Key Responsibilities:

• Health & Safety Leadership – Uphold and enforce health and safety standards within the Pilotage Department, fostering a culture of safety and compliance.
• Leadership & Team Management –Lead, motivate, and support a team of marine pilots, ensuring they are effectively trained, equipped, and prepared to perform their duties safely and efficiently.
• Operational & Regulatory Oversight –Manage the day-to-day delivery of the pilotage services, including scheduling, resource allocation, and strategic operational planning to maintain seamless service. Ensure all pilotage activities adhere to maritime legislation, regulatory requirements, and ABP policies while upholding the highest safety standards.
• Strategic Planning & Policy Development – Take accountability for pilotage policy, strategic planning, and implementation, ensuring alignment with industry regulations and operational best practices. Assist in setting and monitoring the pilotage budget, driving efficiency and meeting financial targets.
• Pilot Recruitment & Development – Lead recruitment, selection, training, and development programs for marine pilots, maintaining optimal staffing levels to meet stakeholder demand.
• Competency Assessment & Progression – Participate in the assessment, examination, and review of pilots to ensure competency and career progression aligns with service requirements.
• Stakeholder Engagement – Build and maintain strong relationships with shipping companies, towage providers, adjacent harbour authorities, and regulatory bodies, acting as a key point of contact for all pilotage-related matters.
• Continuous Improvement – Identify opportunities for operational enhancements, implement best practices, and proactively address challenges to ensure uninterrupted service.
• Emergency Response & Out-of-Hours Coverage – Participate in out-of-hours duty cover for operational and emergency matters, ensuring an appropriate response and effective incident management.

Qualifications and Experience:

• Proven experience in maritime operations, preferably within a pilotage or port environment.
• Strong leadership and management skills, with the ability to inspire and motivate a team.
• In-depth knowledge of maritime regulations and pilotage procedures.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders.
• A proactive and solution-oriented approach to problem-solving.

Why Join Us?

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

As part of our recruitment process, all successful candidates will be subject to pre-employment screening to Baseline Personnel Security Standard (BPSS). Please note your consent will be required and further information on this check can be found using the following link: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain and Other

• Industries

  Transportation, Logistics, Supply Chain and Storage

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