Piercer Retail · Cambridge

ASTRID & MIYU LTD.; Cambridge; Remote; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Flexible hours

Commission

Job summary

Astrid & Miyu in Cambridge is seeking a skilled Piercer to join a fast-moving, values-led team. You will help shape the customer experience on the shop floor, delivering expert piercing services with care and artistry.

The role offers flexible hours and a competitive hourly rate (£17 p/h) with commission, supporting your growth within a brand that values initiative and community. Join a culture committed to sustainability and continuous learning, with opportunities to mentor others and

Qualifications

• Proven piercing experience in a studio setting.
• Strong hygiene and safety standards.
• Excellent customer service and communication.
• Experience with studio setup and equipment.

Responsibilities

• Champion safety and excellence, taking ownership of studio cleanliness and supplies.
• Inspire customers with styling advice and perform precise piercings with attention to detail.
• Host from the Heart, creating a warm space where customers feel seen and cared for.
• Lead on the shop floor, sharing expertise and uplifting team energy.

Skills

Piercing expertise

Hygiene and safety

Customer service

Studio setup

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: Cambridge, UK.

Hours: Flexible - let us know what you’re looking for!

Salary & Benefits: £17 p/h + commission. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The Piercer Mission:

We’re more than a piercing studio - we’re a community shaping the future of piercing and jewellery. As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.

Why pierce with us?

• Our studios are fully disposable, aseptic, and stocked with high-quality tools from top suppliers like Probodyart and Stiletto

• We’re a growing brand committed to continuous learning. We work to APP standards, and invest in your growth and development. From ongoing education and courses, to seminars with industry experts like Olly Todd. You’ll join a team of passionate piercers where your craft is truly celebrated and your expertise is valued

• Pierce with premium implant-grade jewellery, internally threaded titanium and 14ct solid white and yellow gold, along with lab-grown diamonds and semi-precious stones

How you'll drive success:

• Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard

• Inspire our community with styling advice, executing precise and aesthetic piercings - all with a meticulous eye for detail and a genuine love for what you do

• Host from the Heart, creating a warm, intentional space where every customer feels seen, valued and cared for, while holding space with empathy and compassion, especially during sensitive moments

• Lead on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you

What you'll need to thrive:

• This role is suitable for any Piercers with at least 1 year experience in a studio looking for that next step in their journey

• A values champion and brand ambassador, our values resonate deeply with you

• You radiate positivity & enthusiasm and inspire the people around you

• You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy

The Interview Process and Candidate Experience

1. Values Interview: a 30 min video call with our Talent Team to get to know you better, learning more about your journey, what motivates you and how you like to work.

2. In-Store Technical Interview - you'll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo, alongside your Store Manager who will chat through your experience, skill-set and what you're looking for in your next role.

Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.

INDAM