Picturehouse Host - Ritzy, Brixton

Cineworld Cinemas Ltd; Greater London; On-site; Full time

Job summary

An established industry player is seeking a dynamic Picturehouse Host to join their vibrant team at The Ritzy cinema in Brixton. This role offers an exciting opportunity to engage with the community while providing exceptional customer service and creating memorable experiences for guests. As a Picturehouse Host, you will be at the forefront of cinema operations, ensuring a welcoming environment and assisting patrons with their needs, whether they are enjoying a film or dining at the café. With a focus on teamwork and a passion for cinema, this position is perfect for those who thrive in a lively, diverse setting and want to be part of an organization that values creativity and inspiration.

Benefits

Free tickets for friends/family

In-cinema discounts

28 days holiday per year

Virtual GP

Cash back healthcare plan

Eye care scheme

Savings on restaurants and gyms

Sales incentive bonuses

Qualifications

• Friendly and outgoing with a customer-first attitude.
• Enjoys varied work across different areas of the cinema.

Responsibilities

• Ensure the best possible customer journey for guests.
• Contribute to cinema operations and maintain cleanliness.
• Stay informed on film schedules and internal promotions.

Skills

Customer Service

Teamwork

Communication

Health & Safety Awareness

Job description

Job Title: Picturehouse Host

Location: The Ritzy, Brixton

Responsible to: Supervisor

What is the job?

The Ritzy is a 5 screen cinema in the heart of Brixton, the building is grade 2 listed and one of only a few purpose-built cinemas still in existence in the country. Being in the heart of Brixton means putting the community first in all we do, from independent films to a full diverse events program at our iconic bar 'upstairs at the Ritzy'.

It’s time to step into the limelight as the new Picturehouse Host at The Ritzy cinema, taking our customers on a journey that immerses them in every aspect that our unique venue has to offer.

From serving in our busy bars or welcoming customers into one of our 5 screens, you will be involved in ensuring the best possible end-to-end customer experience from the moment they step through the doors.

What do you get?

• £11.95 + sales incentive bonuses
• Free tickets for you and your friends/family + in-cinema discounts, with your own Premiere Pass card!
• Cineworld Cinemas offers a wide variety of benefits: early pay access, 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme, and more!

What will you be doing?

• You will be responsible for ensuring the best possible customer journey for anyone that steps through our doors, whether they are in the cinema to dine, drink, attend an event, or indulge in a cinematic masterpiece.
• You will contribute towards the running of the cinema, keeping on top of Health & Safety, general cleaning duties, operating the concession stands, preparing & serving café food, ushering responsibilities, and more.
• You will always be up to speed on film scheduling at the cinema, being able to relay knowledge of schedules, film synopsis, and classification to our customers when needed.
• You will be aware of all internal sales promotions and work with your colleagues to drive sales to hit targets.

About you

• You must be friendly and outgoing with the attitude of always putting the customer first to deliver an unforgettable experience.
• You will enjoy a varied work life as no two days will be the same, working across different areas of the cinema such as Café, Bar, Screens, and events.
• You enjoy working in a team environment with a wide variety of people to achieve common goals.
• You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.

Who are Picturehouse?

Working at Picturehouse… just a whole load of cinemas, right? Wrong!

Picturehouse Cinemas is so much more than screens and popcorn! As part of the Regal Cineworld Group, we are cinemas in the heart of neighborhoods, ingraining ourselves within local communities as social hubs; dedicated to 'sharing joy through extraordinary experiences'.

Each of our architecturally unique venues are places to eat, meet, and relax, supplemented with a wide variety of productions ranging from live streamed opera to immersive showings of the big blockbusters, plus the best of cinema from around the world and more.

We pride ourselves on our people and support them to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.