Picker - Part Time

Tesco Mobile Ltd; City of Edinburgh; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Booker Group is seeking a customer-focused team member for a part-time role in the store. You will assist with shelf replenishment, tills, and delivery prep, while ensuring accuracy and quality across orders. A can-do attitude and commitment to excellent service are essential.

The role emphasizes timely, friendly service, with responsibilities including picking, packing, and communicating with delivery staff to resolve queries. Training provided as needed.

Qualifications

• Part-time role, 20 hours per week.
• Working pattern Sunday-Monday 10am-5:30pm and Tuesday 10am-4:30pm.
• Commitment to delivering excellent customer service.
• Accurate picking/dispatch using a hand-held terminal.

Responsibilities

• Fill shelves, serve on tills, and assist with deliveries.
• Pick items using a hand-held terminal and report discrepancies to the manager.
• Check quality and shelf life; prep items for delivery.
• Provide high-standard customer service and respond to queries.

Skills

Customer service

Punctuality

Teamwork

Adaptability

Communication

Tools

Hand-held terminal

Job description

This is a Part Time Role for 20 hours per week. Working pattern as follows : Sunday - Monday 10am - 5.30pm and Tuesday 10am - 4.30pm

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

Responsible for the accurate picking and dispatch of goods bypicking against a hand held terminal and advising Manager of any differences.

Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.

Responsible for providing a high standard of customer service by processing deliveries efficientlyand to target.

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroup.co.uk