Picker

Tesco Retail; Greater London; On-site; GBP 12,398,000 - 15,154,000; Part time

Benefits offered by this job

Flexible working

Job summary

Booker Group in the UK is seeking a part-time role focused on delivering excellent customer service across multiple store areas, from shelf replenishment to tills and delivery picking. You’ll work in a fast-paced environment, be flexible across tasks, and contribute to fast, accurate order fulfilment.

A can-do attitude, reliability, and a focus on customer satisfaction are essential as you support delivery and in-store operations.

Qualifications

• Experience in a fast-paced retail environment.
• Able to handle customer queries and complaints and escalate when necessary.
• Willingness to be flexible across tasks including shelves, tills, deliveries and order picking.

Responsibilities

• Pick and dispatch goods using handheld terminal.
• Check quality, shelf life and ensure packaging is robust for delivery.
• Provide high standard of customer service and process deliveries efficiently.
• Be polite with delivery staff and respond to queries or complaints.
• Maintain good presentation, arrive on time and ready to help.

Skills

Customer service

Can-do attitude

Punctuality

Job description

This is a Part Time Role

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.

Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.

Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk