Picker & Dispatch Specialist – Customer Focus

Booker Group plc; Hull and East Yorkshire; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Booker colleague card 10% off at Booke

Double discounts during events

Tesco discounts after 3 months (up to

Tesco Mobile deals 10%

Job summary

Booker Group plc in Hull is recruiting for a Branch Assistant. You will support customers, manage shelf replenishment and order picking, ensuring accurate stock and timely deliveries. A can-do attitude and commitment to great service are essential.

The role involves working across store areas, including tills and deliveries, with emphasis on speed, accuracy and customer satisfaction. Competitive salary and benefits are offered.

Qualifications

• Experience in retail or warehouse environment preferred.
• Strong focus on customer service and getting needs right first time.
• Able to work efficiently in a busy store setting and meet targets.

Responsibilities

• Accurate picking and dispatch of goods using a handheld device.
• Check quality and shelf life; ensure packaging is robust for delivery.
• Provide high standard of customer service and handle deliveries efficiently.
• Be polite with delivery staff and escalate complex issues as needed.

Skills

Customer service

Stock handling

Delivery picking

Teamwork

Punctuality

Tools

Handheld terminal

Job description

Booker Group plc in Hull is recruiting for a Branch Assistant. You will support customers, manage shelf replenishment and order picking, ensuring accurate stock and timely deliveries. A can-do attitude and commitment to great service are essential.

The role involves working across store areas, including tills and deliveries, with emphasis on speed, accuracy and customer satisfaction. Competitive salary and benefits are offered.