Picker

Booker; Swansea; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Booker colleague card

Tesco discount card after 3 months

Tesco Mobile discounts

Discounted insurance offers

Eye care benefits

Health and wellbeing support

Pension

Life Assurance

EAP

Cycle to work

Holiday package

Job summary

Booker is seeking a customer-focused store colleague in Swansea to join our busy team. You will help with shelving, tills, stock, and deliveries, ensuring customers get what they came for quickly and efficiently.

The role rewards a can-do attitude and a passion for excellent service, with opportunities to handle deliveries and interact with customers throughout the shift. Booker offers a comprehensive benefits package including colleague discounts, pension, life assurance, health support, and a

Qualifications

• A can do attitude and be willing to go the extra mile when serving customers.
• Willingness to handle a variety of store tasks including shelves, tills, and deliveries.
• Always be there on time and properly presented.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal and report discrepancies to the Manager.
• Check quality and shelf life; ensure packaging is robust for delivery.
• Provide high standard customer service by processing deliveries efficiently and to target.
• Be polite with delivery staff and escalate complex queries to a supervisor.

Skills

Can-do attitude

Customer service

Punctuality

Job description

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

About the role

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

You will be responsible for

Responsible for the accurate picking and dispatch of goods bypicking against a hand held terminal and advising Manager of any differences.

Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.

Responsible for providing a high standard of customer service by processing deliveries efficientlyand to target.

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

You will need

A can do attitude and feel comfortable working to meet designated pick rates. A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers. Always be there, on time and properly presented.

Whats in it for you?

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About Us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is aDisability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visitwww.bookergro upjobs.co.uk