Picker

Booker; Oxford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading wholesaler in Oxford is seeking a dedicated individual to join their team. Responsibilities include accurately picking and dispatching goods, ensuring high standards of customer service, and working efficiently with delivery staff. The ideal candidate should possess a can-do attitude and excellent customer service skills, and must be over 18 for certain roles. The company values diversity and supports flexible working arrangements.

Qualifications

• Ability to accurately pick and dispatch goods using a handheld terminal.
• Excellent communication skills to deal with delivery staff and manage queries.
• Punctual and well-presented with a positive attitude.

Responsibilities

• Accurately pick and dispatch goods, reporting discrepancies.
• Check quality and shelf life of products for delivery.
• Process deliveries efficiently while providing customer service.
• Interact politely with delivery staff and resolve issues.

Skills

Customer service

Reliability

Attention to detail

Can-do attitude

Job description

You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but every task matters — ensuring our customers receive everything they came for, served quickly and efficiently.

We are looking for someone with a can-do attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.

Responsibilities include:

1. Accurately picking and dispatching goods using a handheld terminal, and reporting any discrepancies to the manager.
2. Checking quality, shelf life, and ensuring packaging is robust for delivery.
3. Processing deliveries efficiently and to target, providing high standards of customer service.
4. Dealing politely with delivery staff, responding appropriately to queries and complaints, and referring complex issues to the appropriate person.
5. Working to meet designated pick rates with a positive attitude.
6. Being punctual, well-presented, and reliable.

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.

At Booker, we value diversity, equity, and inclusion (DE&I). We want everyone to feel represented and comfortable being themselves at work. We also support flexible working arrangements to accommodate different life situations, whether you're starting your career, caring for loved ones, nearing retirement, or pursuing personal passions.

Booker is a Disability Confident employer committed to an inclusive and accessible recruitment process. For information on support available, please contact [e-mail].

Please note:

• Candidates must be over 18 for roles involving early or late shifts, warehouse work, alcohol areas, or driving.
• High application volumes may lead to early closing of some roles. We will provide feedback only to shortlisted candidates attending interviews.

*Booker Group is part of Tesco plc but operates separately, with different benefits.*

For more information, visit www.bookergroupjobs.co.uk.