Picker

TN United Kingdom; Beccles; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their dynamic team in a role that promises variety and engagement. As a key player in ensuring customer satisfaction, you will engage in various tasks from filling shelves to managing stock levels. This role not only offers the chance to develop your skills but also provides a fantastic package of benefits, including discounts and a comprehensive holiday package. If you have a can-do attitude and a passion for customer service, this opportunity is perfect for you.

Benefits

10% off purchases at Booker

Discounts at Tesco

Free eye test

Health checks at Tesco Pharmacy

Retirement savings plan

Life Assurance

Employee Assistance Programme

Comprehensive holiday package

Qualifications

• Positive attitude and ability to meet pick rates.
• Willingness to go the extra mile for customers.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal.
• Providing high-standard customer service by processing deliveries efficiently.

Skills

Customer Service

Attention to Detail

Communication Skills

Tools

Handheld Terminal

Job description

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Booker • GORLESTON ROAD LOWESTOFT • Apply by 19-May-2025

About the role

You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless. Everything you do matters to ensure our customers receive everything they came for, served quickly and efficiently.

We are looking for someone with a can-do attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.

What is in it for you

At Booker, we offer a great place to work and opportunities for career progression, along with a fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% off, increasing to 15% off most purchases at Tesco for four days after every pay day, thirteen times a year. Plus 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
• Free eye test when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses when spending £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An discounts website for everyday savings, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
• Retirement savings plan (pension) – save up to 5%, with Booker matching your contribution.
• Life Assurance – cover for death in service up to three times your annual pay.
• Health and Wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal, and informing the Manager of any discrepancies.
• Checking quality, shelf life, and ensuring packaging is robust for delivery.
• Providing high-standard customer service by processing deliveries efficiently and meeting targets.
• Polite communication with delivery staff and appropriate responses to queries and complaints, escalating complex issues as needed.

Requirements

A positive, can-do attitude and comfort working to meet pick rates. Passion for customer service and willingness to go the extra mile. Punctuality and proper presentation are essential.

About us

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses nationwide. We operate over 190 cash and carry branches, eight distribution centres, five logistics sites, and support centres across the UK.

Diversity, equity, and inclusion (DE&I) are core to our culture. We want everyone to feel represented and able to be themselves at work. We support flexible working arrangements and encourage conversations about individual needs throughout the application process.