Physiotherapy Department Administrator

The Royal Berkshire; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable healthcare organization in Reading is seeking an Administrator to manage administrative processes for Therapies and Elderly Care Clinics. The ideal candidate will work closely with the Physiotherapy team, assisting with service tasks, patient bookings, and providing exceptional support. This role offers a chance to work in a supportive environment at a Good-rated hospital, emphasizing compassion and excellence.

Qualifications

• Dynamic, confident, motivated, and enthusiastic individual required.
• Ability to assist in a variety of service tasks.
• Experience in a healthcare setting is preferred.

Responsibilities

• Assist Professional lead of Physiotherapy with service tasks.
• Work in physiotherapy outpatient clinic as a receptionist.
• Facilitate patient bookings for the department.
• Participate in delivering high-quality physiotherapy services.

Skills

Excellent communication skills

Ability to work unsupervised

Team player

Job description

Overview

Administrator to Therapies and Elderly Care Clinics - 12 month post - End date 12/10/2026

We are pleased to offer this exciting opportunity to join our team at the Royal Berkshire Hospital in Reading. We have been accredited as a GOOD hospital following CQC inspection and are looking to employ a dynamic, confident, motivated and enthusiastic individual to join the Therapies team to manage the administrative processes of the Therapies service and support some of the Elderly care clinics.

In this role you work closely with the professional lead of Physiotherapy undertaking an array of responsibilities and tasks to support the smooth running of the Therapies service.

Responsibilities

• To work closely with the Professional lead of Physiotherapy and assist in the timely and accurate completion of a variety of essential service tasks.
• To be able to work unsupervised and meet deadlines as necessary.
• To communicate effectively with the multi-disciplinary team and the public, promoting good working relationships.
• To be a physiotherapy receptionist and patient contact clerk working in the physiotherapy outpatient clinic at the Royal Berkshire NHS Foundation Trust Hospital.
• To facilitate both New and Follow-up patient bookings for the department as this department does not have the support of the contact centre/booking office.
• To work effectively as a team member in carrying out administrative duties to assist clinicians in their roles.
• To participate in providing a high quality, effective and efficient physiotherapy therapy service.
• To undertake delegated tasks to contribute to the safe and smooth running of the service.

About the Organisation

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

How to apply / Further details

For further details / informal visits contact: Name: Alistair Clapham Job title: Physiotherapy Professional Lead Email address: [e-mail] Telephone number: 0118 322 5440

Please note: this job will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.