Photocopier Field Services Engineer

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading company specializing in office infrastructure management seeks a Photocopier Field Services Engineer in Newcastle upon Tyne. The role involves the installation and maintenance of high-quality photocopiers, requiring strong technical skills and customer service orientation. Benefits include a fully expensed company car, and ample overtime opportunities.

Benefits

Fully expensed company car

24 days annual leave + birthday leave

Company pension scheme

Overtime opportunities

Laptop and Phone provided

Qualifications

• Experience in photocopier or office equipment services.
• Current Full UK Drivers Licence.
• Background check required for schools and government.

Responsibilities

• Installing and servicing digital photocopiers.
• Fault finding to board level.
• Networking devices and managing stock levels.

Skills

Communication

IT Knowledge

Customer Service

Tools

Papercut

Equitrac

P Counter

Docuware

Job description

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Photocopier Field Services Engineer, newcastle-upon-tyne, tyne and wear

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Client:

Westray Recruitment Group

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

WHAT'S IN IT FOR YOU?

• Salary £26-28k depending on experience
• Working hours 09:00 – 17:00 Monday to Friday
• Plenty of overtime available to boost salary
• Fully expensed company car and fuel for personal usage
• Laptop / Phone
• 24 days annual leave + 1 for birthday + bank holidays
• Company pension scheme

THE COMPANY

Westray Recruitment Consultants are currently working with a national company who specialise in managing office infrastructure from printers and scanners to IT and communications. A North East business with service hubs across the UK, they have headquarters in the heart of Tyne & Wear and support clients all over the country.

The company has an exciting opportunity for a photocopier engineer. You will be responsible for the service and maintenance of high end quality photocopiers.

THE ROLE

• Installing, maintaining and servicing digital photocopiers
• Fault finding to board level
• Refurbishment and setup of new devices
• Managing car stock levels of general day to day wear and tear equipment
• Networking of devices (setting up print and scan)
• Visiting customer sites primarily in North East of England although some UK travel required
• Contribute to quality and standards of information security management systems and processes

THE PERSON

• Must have experience of a similar role within office equipment/photocopier industry
• Due to working in schools and government buildings a full background, police and enhanced DBS Check will be carried out for the successful applicant
• Current Full UK Drivers Licence (maximum 6 points)
• Mostly local work but must be flexible to work national with overnight stays
• Experience repairing electrical faults on office peripherals/photocopiers/MFD’s
• Excellent communication skills with people either on the telephone or face to face
• Strong IT knowledge including MS Office, networking or software solutions, install drivers and updates (e.g. Papercut/Equitrac/ P Counter/ Docuware etc…)
• It is advantageous if you have experience of printer manufacturers such as Kyocera/ Konica Minolta/ Lexmark/ Epson
• Proven record in achieving excellent customer service and satisfaction
• Strong team player who is receptive to training as 100% support will be provided

TO APPLY

Please apply for this position and your CV will go direct to our Engineering Consultant Harry Mann who is leading the search. Alternatively, if you have any questions, please get in touch with Harry at Westray Recruitment Group.