Photocopier Field Service Engineer

ZipRecruiter; Manchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A UK technology business in Manchester is seeking a Photocopier Field Service Engineer to deliver high-quality solutions tailored to customer needs. Responsibilities include providing exceptional service levels, repairing mechanical and IT issues, and managing stock. Ideal candidates should have customer service experience and readiness for hands-on training. A competitive salary of up to £32,000 and various benefits are offered.

Benefits

£32,000 salary

23 days holiday (increasing to 28 days)

Stakeholder pension scheme

Healthcare cash plan

Death in service benefit

Cycle to work scheme

Voucher & discount hub

Qualifications

• Experience in delivering exceptional service levels to clients.
• Ability to respond promptly and manage time effectively.
• Willingness to learn quickly with hands-on training.

Responsibilities

• Deliver exceptional service levels to clients at all times.
• Repair reported mechanical and IT issues on devices.
• Manage all parts stock and provide remote technical support.

Skills

Customer service

Mechanical troubleshooting

IT issue resolution

Time management

Hands-on training

Job description

Job Description

Role: Photocopier Field Service Engineer

Location: Greater Manchester

Join one of the UK's fastest-growing technology businesses, where you'll provide high-quality business solutions tailored to individual customer needs. Our client is passionate about their employees and seeks highly motivated individuals eager to build a successful career.

Day-to-Day Responsibilities:

1. Deliver exceptional service levels to clients at all times.
2. Respond promptly and arrive at client sites within set SLA response times.
3. Repair reported mechanical and IT issues on devices, and perform regular scheduled preventative maintenance.
4. Stay updated with all service bulletins.
5. Manage all parts stock.
6. Provide remote technical phone support to clients, attempting to resolve issues by phone.
7. Efficient time management and the ability to learn quickly with hands-on training are essential.

Package:

• Up to £32,000
• 23 days of holiday (increasing by 1 day per year to a maximum of 28 days), plus bank holidays
• Stakeholder pension scheme
• Healthcare Cash Plan
• Death in Service benefit
• Cycle to work scheme
• Voucher & discount hub

Application:

To apply for this position, please follow the link on this page or send your CV. For more information on this vacancy or others, please contact Nikki at (phone number removed).