Phone Shop Specialist: Flexible Hours & Great Service

Tesco; Rugeley; Sur place; GBP 18 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Flexible working

Inclusive recruitment

Résumé du poste

Tesco is hiring for a Phone Shop Colleague in the UK. You will provide friendly service, help customers with mobile products, and support with phone setups and tech queries. The role emphasizes flexibility, great service, and team collaboration.

Your shifts are scheduled within defined availability windows, with a minimum of 12 hours per week and notice of shifts. Tesco values diversity and inclusion and offers flexible working conversations during applications.

Responsabilités

• Providing friendly, natural service and getting to know your customers
• Helping customers choose the right mobile products and services
• Completing phone and contract setups and supporting customers with a range of tech queries
• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and store performance
• Greeting every customer with a smile and serving them with pride while helping them find the right mobile products and solutions
• Building rapport quickly so customers leave feeling confident, supported and satisfied with their experience
• Taking initiative to make the right decisions for customers, whether solving a tech query, recommending a product, or supporting a contract setup
• Maintaining a positive, team-focused approach and collaborating with colleagues across the store

Description du poste

Tesco is hiring for a Phone Shop Colleague in the UK. You will provide friendly service, help customers with mobile products, and support with phone setups and tech queries. The role emphasizes flexibility, great service, and team collaboration.

Your shifts are scheduled within defined availability windows, with a minimum of 12 hours per week and notice of shifts. Tesco values diversity and inclusion and offers flexible working conversations during applications.