Phone Shop Colleague Flexible Hours & Tech Support

Tesco Retail; Dunfermline; On-site; GBP 18,000 - 21,000; Full time

Job summary

Tesco Phone Shop Colleague role in the UK is all about delivering friendly, natural service and getting to know our customers. You will help customers choose mobile products and services, complete phone and contract setups, and support a range of tech queries.

Your contracted hours will be scheduled within the availability windows shown, with a minimum of 12 hours per week. This role supports great service, strong sales, waste reduction, and overall store performance in a welcoming team.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Help customers choose the right mobile products and services.
• Complete phone and contract setups and support customers with a range of tech queries.
• Make customer-focused decisions and participate in key store routines.
• Build rapport quickly so customers leave feeling confident and supported.
• Collaborate with colleagues across the store to deliver great service and sales.

Job description

Tesco Phone Shop Colleague role in the UK is all about delivering friendly, natural service and getting to know our customers. You will help customers choose mobile products and services, complete phone and contract setups, and support a range of tech queries.

Your contracted hours will be scheduled within the availability windows shown, with a minimum of 12 hours per week. This role supports great service, strong sales, waste reduction, and overall store performance in a welcoming team.