Phone Shop Specialist — Flexible Hours & Great Benefits

Tesco; Ferndown; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Holiday and personal day

Staff discount

Life insurance

Pension with employer contribution

Wellbeing support

Cycle to work

Uniform provided

Job summary

Tesco Phone Shop Colleague in Ferndown is a customer‑facing role focused on friendly service and product guidance. You’ll help customers pick mobile products, complete phone and contract setups, and handle a range of tech questions within a busy store environment.

Benefits include flexible working, a competitive hourly rate, a minimum of 12 hours per week, staff discounts, a pension plan with employer contributions, and wellbeing support. Tesco emphasises inclusion and community impact.

Qualifications

• Excellent customer service attitude and ability to build rapport.
• Clear communication and active listening.
• Teamwork and adaptability in a busy store environment.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Assist customers with mobile products, services, and contract setups; help with tech queries.
• Support store routines and decisions to drive service and sales.
• Contribute to great service, strong sales, and overall store performance.

Skills

Customer service

Communication

Teamwork

Flexible working

Job description

Tesco Phone Shop Colleague in Ferndown is a customer‑facing role focused on friendly service and product guidance. You’ll help customers pick mobile products, complete phone and contract setups, and handle a range of tech questions within a busy store environment.

Benefits include flexible working, a competitive hourly rate, a minimum of 12 hours per week, staff discounts, a pension plan with employer contributions, and wellbeing support. Tesco emphasises inclusion and community impact.