Phlebotomy Team Leader

Barts Health NHS Trust; City Of London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Barts Health NHS Trust is seeking a flexible and forward-thinking Team Leader with extensive senior phlebotomy experience to join the Phlebotomy Service at Royal London/Mile End Hospitals. The post entails staff line management and leading a high-quality phlebotomy service across sites.

Based at Royal London and Mile End Hospitals, with potential work across other areas of the Trust. Core hours are 8.00am-5.00pm, Monday to Friday, with flexibility in patterns.

Qualifications

• GCSEs in Maths and English or equivalent qualifications.

Responsibilities

• Provide high quality, efficient phlebotomy service to the Trust.
• Lead and supervise the Phlebotomy team in designated areas.
• Manage and prioritise workload across clinical areas.
• Involved in training of other staff where appropriate.
• Support ward and outpatient services to ensure patient care.
• Lead service improvement programmes to streamline patient journeys.

Skills

Basic IT skills

Empathetic patient care

Delegation & communication

workload organization

Initiative

Interpersonal skills

Calm under pressure

Team collaboration

Education

GCSEs in Maths & English

Tools

N/A

Job description

We are looking for a flexible, forward-thinking individual who has extensive senior phlebotomy experience, to join the Phlebotomy Service at Royal London/Mile End Hospitals as a Team Leader.

The post holder will be based at Royal London and Mile End Hospitals but may be required to work in other areas of the Trust.

In addition to standard phlebotomy duties, the post holder will be required to undertake staff line management duties.

Core working hours are currently between 8.00am-5.00pm Monday-Friday. Successful candidates are expected to be flexible in their working patterns.

Please note:

? **WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE**

Main duties of the job

To provide a high quality and efficient Phlebotomy service to the Trust.

To provide leadership and supervision to the Phlebotomy team in designated areas.

To manage and prioritise workload in various clinical areas.

To be involved in the training of other staff where appropriate.

Be responsible for providing a service for both ward and outpatient areas, supporting and ensuring efficient patient care in all areas.

The provision for theoretical and practical training for all Phlebotomists over both services and sites that are required to be competent in venepuncture.

The post-holder is responsible for the collection of accurate and timely data regarding patients and ensuring that both outpatient and holder is also to be involved / lead service improvement programmes to streamline the patient journey and improve the quality of patient care.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Experience

• Previous supervisory experience
• Paediatric phlebotomy experience
• Experience of working as a Band 4 phlebotomist.
• Experience of working in a clinical team.
• Experience of working with the public and demonstrating strong customer care skills

Skills

• Basic IT skills
• Can demonstrate an enthusiastic, approachable, empathetic and friendly manner when dealing with patients
• Able to delegate to colleagues and show clear communication and manage expectations
• Able to organise own workload
• Able to use own initiative
• Demonstrates strong interpersonal skills
• Able to work calmly within a pressured environment
• Able to work well within a diverse team

Knowledge

• U.K. recognised Phlebotomy certificate of competence
• Awareness of the physical, psychological, cultural and social needs of patients

Qualifications

• GCSEs in Maths and English language or minimum of Key Skills Level 1 in literacy and numeracy, or equivalent qualifications.

Other

• Able to participate in internal rotation and all relevant service needs/shifts as required
• Prepared to be flexible by working across different hospital sites and adapting to changes within the service
• Knowledge of infection control procedures and protocols and required action to prevent cross infection
• Prepared to undertake further training
• Able to reflect and appraise own performance
• Prepared to dress in accordance with the Trust's uniform policy
• Able to work well within a diverse team
• Punctuality
• Able to meet the moving and handling and manual dexterity requirements of the post.
• Satisfactory Occupational Health clearance
• Satisfactory attendance record
• Flexibility in working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.