Phlebotomy Supervisor

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking an experienced Phlebotomist Supervisor to join the phlebotomy team across multiple sites, including The Princess Royal Hospital, Telford, The Royal Shrewsbury Hospital in Shrewsbury, and additional community sites. You will work 37.5 hours over seven days with a rotating rota and travel between sites as required.

The ideal candidate will have supervisory experience, excellent communication skills, and the ability to record data accurately

Qualifications

• Must have experience as a Supervisor Phlebotomist.
• Excellent communication skills.
• Able to work under pressure and record data accurately.
• Ability to fulfil travel requirements between sites.

Responsibilities

• Collect blood samples by venepuncture from adults and paediatric patients across multiple sites.
• Record and label samples according to SOPs.
• Collect relevant statistics and input data into databases.
• Deliver samples to the laboratory via appropriate transport methods.
• Maintain a clean and safe working environment and ensure quality control responsibilities are met.
• Organise rotas for all shifts and supervise phlebotomists, booking team and volunteers.
• Update statistics and liaise with phlebotomy trainers to maintain skills.

Skills

Phlebotomy

Supervisory experience

Excellent communication

Data recording

Flexibility

Job description

Job overview

**Please note this role is not eligible for visa sponsorship**

An opportunity has arisen for an experienced and enthusiastic individual to join our Phlebotomy Team at The Princess Royal Hospital, Telford, The Royal Shrewsbury Hospital in Shrewsbury, Whitchurch Community Hospital Whitchurch and the new Clinical Diagnostics Centre based at Hollinswood house Telford. Working on Wards, Outpatients and in the Community Diagnosic Centre, Stafford Park. Main base is Telford.

We are advertising for 1 x 37.5 hour post working 37.5 hours over 7 days at any of the phlebotomy locations. This is a cross site post when there is an operational need to travel to an alternative site. Monday-Friday 5 days 08:00-12:00 or 13:00 - 17:00 between phlebotomy operating hours. Following a rotational Rota for weekends and bank holidays. Phlebotomy operating hours currently are: 08:00-17:00 Monday-Friday, 08:00-12:00 noon Saturday's, Sunday's and bank holidays. These hours are currently under review and could be subject to change in the future.

The successful candidate must have experience as a Supervisor Phlebotomist, should have excellent communication skills, be able to work under pressure with the ability to record data accurately, have an approachable nature and the ability to fulfil the travel requirements. Previous experience working as a supervisor is essential.

Shifts will vary according to service needs so flexibility is essential.

Main duties of the job

The successful applicants will be part of a team that provides a phlebotomy service to The Shrewsbury and Telford Hospital NHS Trust.

Duties will include -

• Collection of blood samples by venepuncture from adults and paeds in Community Diagnostic Centre, wards, and outpatients
• Collection of blood samples by venepuncture from children age 12 months to 18 years.
• Recording and labelling of samples in accordance to SOP's.
• Collection of relevant statistics and entering into relevant databases.
• Delivery of samples to the laboratory by hand, via the hospital vacuum air tube system, by portering staff and transport systems
• Understand and apply health and safety, clinical risk management and quality control responsibilities, as these relate to the performance of your duties.
• Maintain a clean and tidy working environment.
• Midday, morning, or afternoon shifts- including weekends and Bank/Public holidays are allocated on a rota basis across the whole team.
• There is occasional expectation to cover periods of absence by other members of the team.
• Through appraisal and liaison with the phlebotomy trainers, continually maintain and update skills, maintaining a personal record of achievement.
• Organising Rotas for all shift patterns for wards, outpatients and community.
• Supervising phlebotomists /booking team/volunteers
• Updating statistics

Working for our organisation

At present we have 46 Phlebotomists working across 4 sites. We provide a safe booking appointment system at The Princess Royal Hospital, Telford (PRH), The Royal Shrewsbury Hospital (RSH) Community Diagnostics Centre(CDC) and Whitchurch Community Hospital.

We cover inpatients (PRH/RSH only) and outpatients at all 4 sites, providing a service for both GP's and consultants.

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clear ly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values - ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.