Phlebotomist / Healthcare Assistant

NHS; Cullompton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a friendly and innovative healthcare team as a Phlebotomist or Healthcare Assistant. This role involves supporting the nursing team in delivering essential services, including performing venepuncture, maintaining patient records, and ensuring compliance with safety procedures. You will be part of a well-established practice that values teamwork and patient care, working in a supportive environment that encourages professional growth. If you're passionate about providing quality healthcare and have the necessary qualifications, this is an exciting opportunity to make a real difference in the lives of patients in a beautiful setting.

Qualifications

• Qualified in Phlebotomy with a good general education.
• Healthcare qualification level 3 or 4 or working towards it.

Responsibilities

• Perform venepuncture and collect blood samples from patients.
• Maintain detailed and accurate patient records and documentation.
• Provide compassionate and professional care to patients.

Skills

Phlebotomy

Communication Skills

Organizational Skills

Teamwork

Basic IT Skills

First Aid Knowledge

Education

Qualified in Phlebotomy

Healthcare Qualification (level 3 or 4)

Good General Education

Tools

SystmOne Clinical System

Job description

We are a friendly, innovative, and enthusiastic team, seeking a similarly motivated Phlebotomist or Healthcare Assistant.

Your role will be to support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population.

Main duties of the job

We are looking for a person to join a well-established team to undertake phlebotomy duties, but would consider a Healthcare Assistant role for the right candidate. (Dependent on the candidate being able to demonstrate the necessary training, skills, and experience to fulfil this role.)

The Phlebotomist / Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, and patient education.

About us

We operate from modern premises in Cullompton, a historic market town surrounded by beautiful Devon countryside, yet only 15 miles north of the vibrant city of Exeter. We have four branches in surrounding villages and care for over 18,500 patients.

We are proud to have been rated Outstanding by the CQC. We are a teaching and training practice for many different clinical roles.

Our team meets together every day for a clinical meeting over a cuppa and have lunch together whenever we can out in our award-winning garden.

Job responsibilities

The following are the core responsibilities of the phlebotomist. There may be occasions to carry out other tasks; this will depend on workload and staffing levels:

1. Perform venepuncture and collect blood samples from patients
2. Properly identify and label specimens, ensuring accuracy and laboratory standards compliance
3. Maintain detailed and accurate patient records and documentation of procedures
4. Prepare specimens for laboratory testing, following all relevant protocols
5. Adhere to infection prevention, control, and safety procedures at all times
6. Provide compassionate and professional care to patients, addressing concerns and ensuring comfort during procedures
7. Collaborate with healthcare professionals to support patient diagnosis, treatment, and care plans
8. Ensure specimens are recorded and ready for onward transportation
9. Monitor fridge temperatures and ensure proper storage
10. Ensure sharps bins are locked and replaced according to the practice IPC policy
11. Check that drugs in GP bags are in date, record findings, and replace if necessary
12. Deliver opportunistic health promotion where appropriate

In addition to primary responsibilities, the phlebotomist may be requested to:

1. Participate in practice audits as directed by the audit lead
2. Participate in local initiatives to enhance service delivery and patient care
3. Support and participate in shared learning within the practice

Person Specification

Qualifications

• Qualified in Phlebotomy
• Good General Education
• Healthcare Qualification (level 3 or 4) or working towards gaining equivalent level

Knowledge and Skills

• Ability to provide quality care
• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills
• Ability to work independently following verbal or written instructions
• Adaptable to change
• Basic IT Skills
• Knowledge in SystmOne clinical systems
• Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
• Basic first aid knowledge
• Health and safety awareness
• Awareness of Blood Borne Viruses
• INR*
• Dressings and wound care
• Giving of injections (e.g., B12, flu, pneumonia)
• Ear syringing

Experience

• Experience within a healthcare setting
• Experience within a GP Practice

Special Requirements of Post

• Must have a driving licence and access to a vehicle due to working at branch sites (business insurance required)

Qualities and Attributes

• Understanding, acceptance, and adherence to strict confidentiality
• Ability to work on own initiative
• Ability to work under pressure and remain calm
• Flexible and adaptable
• Aware of own limitations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a Disclosure check will be required.

£12.21 to £12.70 an hour, depending on experience