Phlebotomist - Brook Square Surgery

NHS; Scarborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading provider of NHS Primary Care services is seeking a dedicated individual for a phlebotomist role. The ideal candidate will have experience in primary care, with a commitment to developing patient-centred services. Training will be provided, and the role involves working collaboratively within a practice team to meet patient needs.

Qualifications

• Basic literacy and numeracy skills.
• Willingness to undertake an NVQ or an equivalent qualification.
• Competent in basic healthcare duties required for the post.

Responsibilities

• Collaborate with the general practice team to meet patient needs.
• Undertake tasks delegated by the practice nurse team leader.
• Participate in equipment care and stock control responsibilities.

Skills

Communication

Interpersonal skills

Manual dexterity

Customer care

Basic understanding of patient needs

Education

NVQ or equivalent qualification

Care Certificate

Job description

Our ideal candidate will have experience in primary care and phlebotomy work, but training will be provided. There must be a willingness to play a leading role in developing patient-centred services. You will be an enthusiastic, committed individual expected to work as part of the practice team with good communication and interpersonal skills.

Main duties of the job

The post holder works under indirect supervision of the practice nurse team leader and undertakes tasks and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will collaborate with the general practice team to meet patient needs, following policies and procedures. Supervision can also be provided by the HCA team as deemed appropriate.

About us

IntraHealth is one of the UK’s leading providers of NHS Primary and Community Care services. We serve a range of patients across our three divisions: Primary Care (general practice), Pharmacy, and Clinical Services, which include anticoagulation monitoring, patient medication reviews, and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. Established in 1999, our team includes GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Healthcare Assistants (HCAs), and administrative staff supported by a centralised back-office team providing finance, HR, administration, and data analysis support.

We operate NHS services across the North East, North West, and Yorkshire regions.

Job responsibilities

The post holder works under indirect supervision of the practice nurse team leader and undertakes tasks and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will collaborate with the general practice team to meet patient needs, following policies and procedures. Supervision can also be provided by the HCA team as deemed appropriate.

Person Specification

Qualifications

• Basic literacy and numeracy skills.
• Basic computer experience.
• Willingness to undertake an NVQ or an equivalent qualification.
• Undertake Care Certificate.

Experience

• Customer care experience or experience of being a carer.
• Competent in basic healthcare duties required for the post.
• Primary care experience is desirable but not essential.
• Experience with computer software.

Knowledge and Skills

• Manual dexterity and manipulation skills.
• Fitness to perform manual handling tasks within policy guidelines.
• Basic understanding of patient needs and the role of a phlebotomist.
• Willingness to develop clinical skills and competencies, e.g., phlebotomy skills.
• Effective communication skills, including tact and persuasion, especially where barriers to understanding exist.
• Ability to communicate effectively via telephone or group discussions.
• Good interpersonal skills.
• Participation in equipment care.
• Stock control responsibilities.
• Hepatitis B immunity or willingness to undergo immunisation.
• Understanding of accountability issues.
• Knowledge of data protection, patient confidentiality, clinical and information governance, and Caldicott principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to verify any criminal convictions through the Disclosure and Barring Service (DBS).