Phlebotomist

Randox Laboratories; Trafford; On-site; GBP 18,000 - 19,000; Full time

Job summary

Randox Health is inviting applications for a Phlebotomist position at the Trafford Centre, Manchester. The role includes collecting blood samples from private and corporate clients in a clinic located inside the Holland & Barrett store.

The contract is full-time and permanent, with a 40-hour week and shifts that may include weekends and evenings. Applicants should have healthcare or customer service experience, strong IT skills, and the right to work in the UK.

Qualifications

• Experience in healthcare or customer service environment.
• Confident using IT programmes and patient information systems.
• Excellent communication skills and customer-focused approach.
• Right to work in the UK without visa sponsorship at hire.

Responsibilities

• Take blood samples from private and corporate clients.
• Perform data entry into Patient Information Systems (PIS) and maintain records.
• Represent the clinic professionally at events and appointments.
• Assist with reception and administrative duties as needed.
• Upsell and cross-sell services within the clinic.
• Adhere to infection control and vaccination requirements.
• Complete labelling and forms accurately and efficiently.

Skills

Healthcare experience

Customer service

IT literacy

Excellent communication

Tools

PIS software

Job description

• £13.46 per hour to £14.42 per hour, plus additional bonuses

Phlebotomist – Trafford Centre – (Job Ref: 26/PBTR)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the Holland & Barrett store in the Trafford Centre in Manchester.

Location

25 Regent Cres, The Trafford Centre, Trafford Park, Stretford, Manchester M17 8BL.

Contract Offered

Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts

40 hours per week, exact shift times are TBC but likely be mostly 9.40am to 6.20pm, including weekends, however some evenings will also be required.

Vaccination Requirement

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria

• Previous experience in a healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable

• Previous Phlebotomy experience and certificate or equivalent training.
• Experience in a private healthcare setting.
• Experience in customer service.
• 6 months experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.