Phlebotomist

Riverside Med Practice; Shrewsbury; On-site; GBP 14,000 - 21,000; Full time

Job summary

Riverside Medical Practice in Shrewsbury is seeking a compassionate Phlebotomist to join our busy team. You will perform venepuncture across age groups and support high-quality patient care within a multidisciplinary setting.

The role is initially 27.5 hours per week with growth expected as services expand. Salary is £12.71+ per hour depending on experience, with a supportive environment and opportunities for development.

Qualifications

• GCSE level or equivalent education is required.
• Recognised phlebotomy qualification is essential.
• Desirable infection prevention and control training is a bonus.

Responsibilities

• Perform venepuncture for patients of all ages within competency.
• Identify patients and confirm investigations before sampling.
• Label, process and transport specimens to the lab per procedures.
• Maintain accurate electronic patient records.
• Monitor stock levels of phlebotomy equipment and report shortages.
• Ensure clinical rooms are clean, stocked and safe.
• Adhere to infection prevention, health and safety and SOPs.
• Maintain confidentiality and information governance.
• Provide reassurance to anxious patients during blood tests.
• Collaborate with practice team to support efficient patient care.
• Participate in mandatory training and professional development.

Skills

Clear communication

Independent worker

Organisational skills

IT skills / EMIS Web

Confidentiality & data protection

Infection prevention knowledge

Patient-focused approach

Time management

Education

GCSE level or equivalent

Recognised phlebotomy qualification

Tools

EMIS Web

SystmOne

Job description

Job summary

An exciting new vacancy has arisen at Riverside Medical Practice for a compassionate and reliable Phlebotomist to join our team.

The post will initially be for 27.5 hours a week but we anticipate that the required hours will increase with the success of this new role/service. The rate of pay will be in excess of £12.71 depending on experience.

Riverside is a friendly, patient‑centred practice committed to providing high-quality primary care services to our local community. We pride ourselves on delivering compassionate care and working collaboratively as a multidisciplinary team to achieve the best outcomes for our patients.

We are seeking a motivated and caring Phlebotomist to join our busy practice team. The successful candidate will provide a high-quality phlebotomy service for our registered patients, ensuring blood samples are collected safely, efficiently, and in accordance with national and local protocols.

You will work closely with GPs, Practice Nurses, Healthcare Assistants, the wider multidisciplinary team, and local laboratory services to support the delivery of excellent patient care.

Main duties of the job

• Perform venepuncture for patients of all ages (within competency and practice protocols).
• Correctly identify patients and confirm requested investigations before obtaining samples.
• Label, process, and prepare specimens for transportation to the laboratory in accordance with practice and laboratory procedures.
• Maintain accurate electronic patient records using the clinical system.
• Monitor and maintain adequate stock levels of phlebotomy equipment and report shortages.
• Ensure clinical rooms are clean, safe, well‑stocked, and prepared for use.
• Adhere to infection prevention and control policies, health and safety legislation, and standard operating procedures.
• Follow practice policies relating to confidentiality, information governance, safeguarding, and data protection.
• Provide reassurance and support to patients, including those who may be anxious about blood tests.
• Recognise and respond appropriately to patients who become unwell during or after venepuncture.
• Work collaboratively with the wider practice team to support efficient patient care.
• Participate in mandatory training, appraisal, and continuing professional development.

About us

Riverside Medical Practice has a diverse patient population of circa 11,500.

We are a large town centre training practice with a long tradition of providing high quality primary care within Shrewsbury.

We are an innovative team, keen to try out new ways of working and have recently adapted how we work to make roles as clinicians more sustainable and hopefully more enjoyable. This includes the utilisation of the Total Triage model (AccuRx digital triage) through our in‑house Duty Hub.

The post holder will be an integral part of the nursing team, as well as supporting the wider general practice team. We are continuously striving to develop our services and skill mix and as such are a happy team, who support each other.

We are increasingly focused on staff well‑being and provide a working environment conducive to the this and have a longstanding reputation for legendary Christmas parties.

Details

Closing date: 13 November 2026

Date posted: 23 October 2026

Pay scheme: Other

Salary: Depending on experience

Contract: Permanent

Working pattern: Full‑time, Part‑time, Job share, Flexible working

Reference number: A0148‑26‑0006

Job locations: Barker Street, Shrewsbury, SY1 1QJ, United Kingdom

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• Recognised phlebotomy qualification.

Desirable

• Previous infection prevention and control training

Knowledge and Skills

Essential

• Excellent communication and interpersonal skills.
• Ability to work independently while contributing effectively within a multidisciplinary team.
• Good organisational skills with excellent attention to detail.
• Competent IT skills and experience using electronic clinical record systems.
• Understanding of patient confidentiality and information governance.
• Knowledge of infection prevention and control procedures.
• Professional, compassionate, and patient-focused approach.
• Effective time management

Experience

Essential

• Proven experience undertaking venepuncture within a healthcare setting.

Desirable

• Experience working within an NHS GP practice or Primary Care setting.
• Experience using EMIS Web, SystmOne, or other NHS clinical systems.
• Knowledge of Quality and Outcomes Framework (QOF) and long‑term condition monitoring.
• Experience supporting vaccination or chronic disease clinics.
• Ability to follow clinical policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Riverside Medical Practice

Employer's website: https://www.riverside-medical.co.uk

For questions about the job, contact: Practice Manager, Shannen Smith, [e-mail], 01743367891