Phlebotomist

Randox Food Diagnostics; Derry/Londonderry; On-site; GBP 22,000 - 30,000; Full time

Job summary

Randox Health is seeking a Phlebotomist to join their clinic in Derry/Londonderry. The role involves conducting client appointments, collecting samples, and providing exemplary customer service. Candidates must have phlebotomy experience and a certificate of competence, along with strong IT literacy and customer service skills.

Qualifications

• Previous phlebotomy experience required.
• Flexibility with working hours, including evenings and weekends.
• Valid UK driving license necessary.

Responsibilities

• Conduct comprehensive client appointments, including blood and urine sample collection.
• Maintain accurate records in Patient Information Systems (PIS).
• Engage in upselling and cross-selling at the private health clinic.

Skills

Customer service

IT literacy

Communication

Education

Phlebotomy certificate of competence

Tools

Microsoft packages

Job description

2 days ago Be among the first 25 applicants

Phlebotomist Derry/Londonderry (Job Ref: 25N/PBFF) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinic in Derry/Londonderry.

About Randox Health

At Randox Health, we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology, we measure hundreds of health biomarkers, generating unrivalled data that, when combined with our complex algorithms, can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset, moving from a model of sickness management to true preventative healthcare.

Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location and Contract Details

Location: Timber Quay Building - Unit 5100 -114 Strand Road, Derry, BT48 7NR.

Contract Offered: Full-time, Permanent.

Working Hours / Shifts: 40 hours per week, alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours are as follows:

• 7.40am - 4.20pm on Monday and Saturday
• 6.40am - 3.20pm on Tuesday, Wednesday, Thursday, and Friday

Note: As you may be in contact with live blood samples, vaccination against Hepatitis B or the ability to get vaccinated following a successful interview is required. An enhanced Access NI check will be conducted in line with Care Quality Commission guidelines.

Role Responsibilities

This role involves ensuring customers have an excellent experience from entry to exit, including:

• Conducting comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrating sensitive communication to ensure client understanding and consent.
• Maintaining accurate records in PIS, uploading relevant documentation.
• Representing the company professionally at offsite events and appointments.
• Engaging in upselling and cross-selling at our private health clinic.
• Proactively driving sales and exceeding targets.
• Completing company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrating high IT literacy to manage various software systems and daily tasks.

Candidate Requirements

Essential criteria:

• Previous phlebotomy experience
• Phlebotomy certificate of competence
• Flexibility with working hours, including evenings and weekends
• Exemplary customer service skills and experience
• Ability to manage existing and new clientele
• High IT literacy
• Valid UK driving license

Desirable criteria:

• Experience in private healthcare setting
• Proficiency in Microsoft packages
• Confidence and experience at internal/external events
• Sales/Retail experience

About Randox Health

For nearly 40 years, Randox has been a leader in clinical diagnostics, committed to improving health worldwide through innovative technology and solutions. Our state-of-the-art clinics are located across the UK and Ireland, supported by a mobile service. In early 2020, we rapidly developed a COVID-19 diagnostic test, which was trusted nationwide and used in the UK Government's National COVID-19 Testing Programme.

Randox Health is an Equal Opportunities Employer.