Phlebotomist

Randox; City of Edinburgh; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading company in clinical diagnostics is seeking a Phlebotomist in Edinburgh to provide exceptional client experiences. This full-time role involves blood sampling, maintaining records, and engaging in sales at their private health clinic. Applicants should have prior phlebotomy experience and excellent customer service skills.

Qualifications

• Previous Phlebotomy experience required.
• Confident using IT programmes.
• Exemplary customer service skills.

Responsibilities

• Conduct client appointments and blood sample collection.
• Maintain accurate records in Patient Information Systems.
• Engage in upselling and cross-selling.

Skills

Customer service

IT literacy

Education

Phlebotomy certificate or equivalent training

Tools

Microsoft packages

Job description

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Phlebotomist – Edinburgh– (Job Ref: 25/PBED)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Edinburgh.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.

Location: Randox Health, 10 Frederick Street, Edinburgh, EH2 2HB

Contract Offered: Full-time, permanent

Working Hours / Shifts: 40 hours per week, 7.40am to 4.20pm Monday, Tuesday, Friday & Saturday. Weds & Thursday = 7.40am-4.20pm or 10.20am-7.00pm. Alternating between Monday to Friday (week 1) and Tuesday to Saturday (week 2).

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure Scotland check

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria:

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.
• Valid UK driving license

Desirable:

• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.