Pharmacy Technician Proactive care and Frailty.

Integrated Care System; Shepton Mallet; On-site; GBP 25,000 - 32,000; Full time

Job summary

The Integrated Care System is seeking a Pharmacy Technician to join the proactive care and frailty team. The role involves independent patient management, conducting medication reviews, and ensuring effective medication use throughout care pathways. Suitable candidates should be GPhC registered and possess experience in primary care, with strong communication and problem-solving skills.

Qualifications

• Must be registered with the GPhC and meet criteria for Pharmacy Technician registration.
• Experience in primary care is essential.
• Knowledge of NHS landscape and GP practice healthcare provision is required.

Responsibilities

• Conduct medication reviews and optimize medicines utilization with patients.
• Support the proactive care team with medication management.
• Assist in delivering medicines optimization schemes and audits.

Skills

Effective communication

Organizational skills

Problem-solving

Emotional resilience

Education

Registered with the GPhC

Experience in primary care

Tools

EMIS

SystmOne

Vision

Job description

Pharmacy Technician Proactive Care and Frailty

The postholder will be a Pharmacy Technician and an integral part of the proactive care and frailty team.

This person will work autonomously to compile and manage their own caseload within a team.

They will provide support to patients with medications, conduct medication reviews, counsel patients on their medications, and, where possible, reduce medicines wastage.

Main duties of the job

They will be able to, or willing to train to, carry out basic patient observations such as:

• Heart Rate
• Blood Pressure
• Temperature

The successful candidate will make appropriate referrals into services or to other professionals involved with all aspects of that person's care. They will gain knowledge to aid with form filling and applying for relevant support for their patients.

The technician will answer queries from patients and other healthcare professionals regarding medications.

They must understand polypharmacy, deprescribing, and have the ability to refer appropriately to clinical pharmacists.

Attend the proactive care MDT weekly meetings.

This role involves independent travel to patients' homes for patient visits; a driving license and use of a car are essential.

The Pharmacy Technician will complete patient safety and medicines management audits and present the information for sharing with the team.

Accurate record keeping for all patient visits on the EMIS system is essential.

About us

Central Mendip PCN comprises 5 practices serving the population of central Mendip, including Mendip Country Practice (host practice), Coleford, Beckington Family Practice, Oakhill Surgery, Grove House Surgery, and Park Medical Practice, based in Shepton Mallet. Most staff are based at Highfield House on the Somerset County Council campus. The team includes clinical pharmacists, pharmacy technicians, care coordinators, health connectors, a proactive care nurse, and a nurse lead, supported by GPs from the practices. The team has been together since July 2019.

Job responsibilities

The Pharmacy Technician will undertake the following key responsibilities:

• Support effective medicines use through shared decision-making conversations with patients.
• Conduct medicine optimisation tasks, including reviews and reconciliation, utilizing consultation skills to work in partnership with patients.
• Support medication reviews and medicines reconciliation for new care home patients and synchronize medicines during patient transfers, liaising with community pharmacists.
• Provide expertise to address public health and social care needs, including lifestyle advice and tackling health inequalities.
• Maintain a central role in shared care protocols and liaise with specialist pharmacists for complex cases.
• Support antimicrobial stewardship initiatives to reduce inappropriate antibiotic prescribing.
• Assist in delivering medicines optimisation schemes and patient safety audits.

Please refer to the attached job description for further information.

Person Specification

Skills

• Effective communication of complex and sensitive information face-to-face, by telephone, and email.
• Proficiency with IT systems, including word processing, emails, and internet for creating plans and reports.
• Good organizational and time management skills.
• Personal accountability, emotional resilience, and ability to work under pressure.
• Knowledge of policies and procedures related to confidentiality, safeguarding, lone working, information governance, and health and safety.
• Ability to use initiative, discretion, and sensitivity.
• Respect for diverse backgrounds and lifestyles.
• Risk assessment and management skills.
• Empathy and sensitivity in distressing situations.
• Problem-solving and analytical skills.
• Confidentiality maintenance.

Qualifications

• Registered with the GPhC.
• Meets GPhC criteria for Pharmacy Technician registration.
• Enrolled in or qualified from an approved training pathway (e.g., PCPEP, MOCH).
• Working under appropriate clinical supervision.
• Experience in primary care.
• Knowledge of GP practice healthcare provision, QOF, and enhanced services.
• Understanding of NHS landscape, practice relationships, PCNs, and commissioners.
• Proficient with EMIS/SystmOne/Vision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required.

Depending on experience, aligned with AfC band 5.