Pharmacy Technician (Primary Care)

Integrated Care System; Bristol; On-site; GBP 32,000 - 40,000; Full time

Job summary

Join a leading Primary Care Network as a Pharmacy Technician in North Bristol, where you'll enhance patient care by optimizing medication use, leading training efforts for clerks, and supporting a multi-disciplinary team to ensure effective medicines management. This role offers competitive remuneration and a flexible work environment.

Benefits

Flexible working hours

Training and development opportunities

Qualifications

• Registered pharmacy technician with evidence of continued professional development.
• Experience in general practice is essential.
• Knowledge of current legislation and pharmacy law required.

Responsibilities

• Undertake patient supporting roles for effective medicine use.
• Handle prescription queries and maintain accurate medication records.
• Train practice-based prescribing clerks and support pharmacy administration.

Skills

Attention to detail

Communication skills

Analytical thinking

Education

BTEC/NVQ Level 3 in Pharmaceutical Sciences

Professional registration with GPhC

Postgraduate qualifications in Pharmacy Services

Job description

This is an exciting role withinour Primary Care Network, with three large GP Practices working collaboratively inNorth Bristol. Pharmacy Technicians play an important role, complementingclinical pharmacists, ICB pharmacists, community pharmacists and other membersof the PCN multi-disciplinary team.

The post holder will work withour non clinical prescription clerks, our pharmacists and with our wider team.The role will help patients to get the best from their medicines by switchingmedications to agreed and approved protocols, improving repeat prescribingprocesses in General Practice, including promotion of repeat dispensing andonline ordering, minimising clinical risk and aiming to reduce wastedmedicines.

The role will also includetraining and development of practice based prescribing clerks andadministrators to support improved co-ordination and effective medicines managementwithin general practice, especially with relation to repeat prescribing systemsand processes. The post is likely to include some team leadership of ourprescription clerks as part of our individual practice structures.

Salary: £32,175 FTE and above, depending on experience.

Ideal hours: 22.5 per week (flexibility may be considered).

Interviews to take place on Tuesday 29th July 2025.

Main duties of the job

Undertakepatient supporting roles to ensure effective medicines use

Day to dayhandling of prescription queries

Medicinesreconciliation post discharge and on other transfers of care

To update andmaintain accurate patient medication records on the practice clinical computer system including advice given and action taken.

Delivery oftraining and development to practice based prescribing clerks and administrators to support improve co-ordinator and effective pharmacy administration within General Practice

Promotion ofElectronic Repeat Dispensing (eRD) and online ordering

Developrelationships with other pharmacy professionals

Support practicereception teams in streaming general prescription requests.

Support theimplementation of prescribing policies and guidance

Support the PCNto deliver on our Quality agenda

Support the PCNin reviewing and developing practice policies for CQC requirements

About us

We are three large, very friendly GP Practices based in NORTH BRISTOL

We are Partner owned and led and have open cultures. We are able to offer a competitive package for the right candidate and this is an exciting position, with scope for service and team development

We service around 52,000 patients and work with a number of community pharmacies, some care homes and have a wide range of patients of all ages and backgrounds.

Job responsibilities

Main duties of the job

Clinical

Undertakepatient supporting roles to ensure effective medicines use, through shareddecision-making conversations with patients.

Day to dayhandling of prescription queries within area of own competence

Medicinesreconciliation post discharge and on other transfers of care

To update andmaintain accurate patient medication records on the practice clinicalcomputer system, including advice given and action taken

Delivery oftraining and development to practice based prescribing clerks and administratorsto support improved co-ordination and effective pharmacy administrationwithin General Practice.

As determinedby the PCN, support medication reviews and medicines reconciliation for newcare home patients and synchronising medicines for patient transfers betweencare settings, linking with local community pharmacies

Manage sharedcare protocols and liaise with Clinical Pharmacists for more complexpatients.

Handle functionspecific information, which may be sensitive, complex or confidential andappropriately recording, transferring and/or coordinating such information inaccordance with the Data Protection Act and GDPR; Caldicott Guidelines andthe Confidentiality Code of Conduct

Technicaland administrative

Support the PCNmulti-disciplinary team to ensure efficient medicines optimisation processesare being followed.Reviewand action safety alerts, dissemmiate where needed

Implementefficient ordering and return processes and reducing medication wastage.

Provide trainingand support on the legal, safe and secure handling of medicines, includingthe implementation of the Electronic Prescription Service (EPS).

Promotion ofElectronic Repeat Dispensing (eRD) and online ordering

Developrelationships with other pharmacy professionals and members of themulti-disciplinary team to support integration across health and social careincluding primary care, commissioners, community pharmacy, secondary care andmental health.

Support practicereception teams in streaming general prescription requests, so as to allowGPs and clinical pharmacists to review the more clinically complex requests.

Support theimplementation of prescribing policies and guidance within GP practices, carehomes and other primary care settings.

Support the PCNto deliver on QIPP agenda, QOF and locally commissioned enhanced services

Support the PCNin reviewing and developing practice policies for CQC requirements

General

The postholder will:

Develop a culturethat promotes equality and values diversity. The postholder must be aware ofand committed to the Equality and Diversity policies of the appointing GPPractice and comply with all the requirements of these policies and activelypromote Equality and Diversity issues relevant to the post.

Ensure theprinciples of openness, transparency and candor are observed and upheld in allworking practices.

The post holderwill have, or acquire through training provided by the organisation, theappropriate level of safeguarding and knowledge, skills and practice requiredfor the post and be aware of and comply with the organisations safeguardingprotection policies and procedures.

Ensure that anyinfection prevention and control issues are reported to the linemanager/Infection Prevention and Control Lead.

Equality and diversity:

The post-holder will supportthe equality, diversity and rights of patients, carers and

colleagues, to include:

Acting in a waythat recognises the importance of peoples rights, interpreting them in a waythat is consistent with practice procedures and policies, and currentlegislation

Respecting theprivacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in amanner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.

The post-holderwill participate in any training programme implemented by the PCN

partof this employment, with such training to include:

oParticipation inan annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development

oTakingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work

Quality:

The post-holderwill strive to maintain quality within the practice, and will:

oAlert other teammembers to issues of quality and risk

oAssess ownperformance and take accountability for own actions, either directly or undersupervision

oContribute to theeffectiveness of the team by reflecting on own and team activities and makingsuggestions on ways to improve and enhance the teams performance

oWork effectivelywith individuals in other agencies to meet patients needs

oEffectivelymanage own time, workload and resources

Qualificationsand Experience

BTEC/NVQ level3 or equivalent in pharmaceutical sciences

Professionalregistration with GPhC

Evidence ofcontinued professional development (CPD)

Evidence ofworking as a registered pharmacy technician in general practice

Postgraduatequalifications of a relevant nature. e.g. FdSc in MedicinesManagement/Pharmacy Services; BTEC Therapeutics

Knowledgeand Understanding

Knowledge ofthe principles of medicines optimisation

Good clinicalpharmacy knowledge including terminology

Knowledge andunderstanding of pharmacy law and ethics and current legislation

Relevantadvanced theoretical and practical knowledge of Primary Care Networks,General Practice and evidence-based medicine

An appreciationof the nature of primary care prescribing, concepts of rational prescribingand strategies for the improvement of prescribing

Skillsand Competencies

Computer literate with anability to use the required GP clinical systems (desirable) andMicrosoft office packages (essential)

Able to analyse and interpretprescribing data

Has attention to detail, ableto work accurately, identifying errors quickly and easily

Able to effectively manageallocated resources

Has a planned and organisedapproach with an ability to prioritise their own workload to meet strictdeadlines

Able to think analytically;anticipating obstacles and thinking ahead; using analytical techniques todraw logical solutions to problems

Excellent communicationskills, verbal and written, with the ability to adjust communication styleand content to suit the audience

Excellent verbal and writtencommunication skills with team members, patients, carers, and otherhealthcare professionals. Whilst recognising peoples needs for alternativemethods of communication

An excellent understanding ofdata protection and confidentiality issues

Understand the aims ofcurrent healthcare policy within the PCN

Attributes

Works effectively indepe Works independently and as a member of ateam

Able to direct and support others

Continued commitment toimprove skills and ability in new areas of work

Self-motivated and proactive

Continued commitment toimprove skills and ability in new areas of work

Able to undertake the demandsof the post with reasonable adjustments if required

Independently mobile to beable to work across several sites and travel to meet with stakeholders

Adaptability, flexibility andability to cope with uncertainty and change

Demonstrate ability to workin a busy environment; ability to deal with both urgent and important tasksand to prioritise effectively whilst also supporting others

Person Specification

Experience

• Knowledge of the principles of medicines optimisation
• Good clinical pharmacy knowledge including terminology
• Knowledge and understanding of pharmacy law and ethics and current legislation
• Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing

Qualifications

• Qualifications and Experience
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Professional registration with GPhC
• Evidence of continued professional development (CPD)
• Evidence of working as a registered pharmacy technician in general practice
• Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.