Pharmacy Technician - Llansamlet Surgery

GP Practice in Wales; Swansea; On-site; GBP 24,000 - 30,000; Full time

Job summary

The GP Practice in Wales is seeking a motivated Pharmacy Technician to join our multidisciplinary team and support medicines optimisation, patient care and safety. You will work with GPs, nurses and pharmacists to ensure high-quality pharmaceutical care and contribute to QAIF/QOF objectives.

Key duties include medicines reconciliation, repeat prescribing, medication safety reviews and patient counseling. The role offers a supportive environment and opportunities for professional development

Qualifications

• Registered Pharmacy Technician with GPhC.
• A foundation in medicines management and patient care.
• Evidence of ongoing CPD and professional development.

Responsibilities

• Undertake medicines reconciliation following hospital discharge and transfers of care.
• Review secondary care correspondence and action medication changes.
• Identify and resolve medication record discrepancies.
• Ensure patient records are updated accurately and promptly.
• Process repeat prescription requests per Practice policy.
• Promote safe, cost-effective prescribing and medicines optimisation initiatives.
• Support QAIF and QOF targets through data collection and reporting.
• Respond to patient queries and provide information about medicines.

Skills

Pharmacy Technician

GPhC registration

CPD

Medicines optimisation

QAIF/QOF knowledge

EMIS Web familiarity

Education

BTEC Level 3 / NVQ Level 3 in Pharmaceutical Sciences

CPD evidence

Tools

EMIS Web

GP clinical systems

Job description

We are seeking an enthusiastic and motivated Pharmacy Technician to join our friendly and supportive Practice team. This is an exciting opportunity to play a key role in medicines optimisation, patient care and service improvement within a forward-thinking General Practice. The successful candidate will work closely with the multidisciplinary team to ensure patients receive safe, effective and high-quality pharmaceutical care.

This is ideally a full time position, across 5 days, but consideration will be given to excellent candidates who may be looking for less hours and flexibility.

Main duties of the job

As a Pharmacy Technician, you will be a key member of the Practice team, working closely with GPs, nurses, pharmacists and administrative staff to support the safe, effective and efficient use of medicines.

Key responsibilities will include:

Supporting medicines optimisation and promoting safe, cost-effective prescribing.

Processing medication requests and undertaking medicines reconciliation following hospital discharge and outpatient appointments.

Conducting repeat prescription reviews and assisting with medication monitoring programmes.

Acting as a point of contact for medicine-related queries from patients, clinicians, care homes and community pharmacies.

Assisting with prescribing audits, quality improvement projects and medicines management initiatives.

Supporting the Practice in achieving Quality Assurance and Improvement Framework (QAIF) and Quality and Outcomes Framework (QOF) objectives.

Identifying opportunities to reduce medicines waste and minimise prescribing risks.

Maintaining accurate patient records and contributing to the continuous development of medicines optimisation processes within the Practice.

Promoting best practice in line with local and national prescribing guidance, including NICE recommendations and NHS Wales medicines optimisation initiatives.

Supporting patient understanding of their medicines to help improve health outcomes and adherence to treatment.

About us

Conveniently situated close to J44 of the M4 and in closeproximity to the spectacular Gower Coast, we are a friendly, well-establishedand active teaching practice.

Our forward thinking and multi-disciplinary team arededicated to delivering high quality primary services to our local community,whilst encouraging a flexible work life balance.

A Practice Team made up of 5 GP Partners, 4 Salaried GPs andsupport staff comprising of Practice Nurses, Health Care Support Worker, FirstContact Physiotherapist, Practice Manager, HR Manager, Reception andAdministration Staff.

GMS practice with list size of approximately 10,200patients.

GP led Telephone Triage System and EMIS Clinical System.

No OOH or Extended Hours.

Training Practice, actively supporting the development of GPTrainees and Medical Students.

Numerous DES / LES offered.

Job responsibilities

Job Title

Reports To

Practice Manager

Accountable To

GP Partners

Job Summary

The Pharmacy Technician will work as part of the multidisciplinary Practice team to support the safe, effective and efficient use of medicines for the Practice population. The post holder will play a key role in medicines optimisation, repeat prescribing, medication safety and patient care.

The Pharmacy Technician will work closely with GPs, nurses, reception and administrative staff, community pharmacies, care homes and secondary care providers to ensure patients receive high-quality pharmaceutical care.

The role will support the Practice in achieving local and national quality standards, including Quality Assurance and Improvement Framework (QAIF), Quality and Outcomes Framework (QOF), NHS Wales medicines optimisation initiatives and NICE guidance.

Key Responsibilities

Undertake medicines reconciliation following hospital discharge, outpatient appointments and other transfers of care.

Review correspondence from secondary care and action medication-related changes appropriately.

Identify and resolve discrepancies in medication records.

Ensure patient records are updated accurately and promptly.

Repeat Prescribing

Process repeat prescription requests in accordance with Practice policies and procedures.

Identify medication requests requiring clinical review and refer appropriately.

Support the efficient management of prescription authorisation systems.

Promote safe repeat prescribing practices.

Support the implementation of medicines optimisation initiatives.

Encourage evidence-based and cost-effective prescribing.

Assist with reviews of prescribing data and identify areas for improvement.

Promote adherence to local formularies and prescribing guidance.

Support patients in understanding and obtaining the maximum benefit from their medicines.

Medication Safety

Support implementation of MHRA safety alerts, prescribing alerts and product recalls.

Identify and elevate medication-related risks.

Contribute to reducing prescribing errors and medicines waste.

Respond to medication-related queries from patients, carers and healthcare professionals within scope of competence.

Provide information and advice to patients regarding their medicines.

Signpost patients to appropriate services where necessary.

Support shared decision-making regarding medicines.

Quality Improvement and Audit

Participate in prescribing audits and quality improvement projects.

Assist in data collection and reporting requirements.

Support the achievement of QAIF and QOF targets.

Contribute to service development and implementation of new working practices.

Clinical Systems and Administration

Maintain accurate and contemporaneous patient records.

Use EMIS Web and other Practice systems effectively.

Ensure appropriate clinical coding relating to medicines management activities.

Produce reports and searches to support medicines optimisation activities.

Work collaboratively with the multidisciplinary team.

Liaise with community pharmacies, care homes, hospitals and other healthcare providers.

Develop positive working relationships with internal and external stakeholders.

Attend Practice meetings as required.

Professional Responsibilities

Maintain registration with the General Pharmaceutical Council (GPhC).

Work within the GPhC Standards for Pharmacy Professionals.

Maintain confidentiality and comply with GDPR and Information Governance requirements.

Participate in annual appraisal and personal development planning.

Undertake mandatory and role-specific training.

Maintain evidence of Continuing Professional Development (CPD).

Work within Practice policies, procedures and protocols.

Person Specification

Essential Qualifications

Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).

BTEC Level 3, NVQ Level 3, or equivalent qualification in Pharmaceutical Sciences.

Evidence of ongoing Continuing Professional Development (CPD).

Desirable Qualifications

Primary Care Pharmacy Education Pathway (PCPEP).

Qualification in Quality Improvement or Audit.

Experience working as a Pharmacy Technician.

Knowledge of medicines management and medicines optimisation principles.

Experience dealing with medication queries.

Experience maintaining accurate records and documentation.

Good IT and organisational skills.

Previous experience in General Practice or Primary Care.

Experience using EMIS Web or other GP clinical systems.

Experience undertaking medicines reconciliation.

Experience supporting prescribing audits and quality improvement projects.

Knowledge of QAIF, QOF and NHS Wales prescribing initiatives.

Essential Skills and Attributes

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong attention to detail.

Good organisational and time-management skills.

Ability to prioritise workload and meet deadlines.

Commitment to patient-centred care and continuous improvement.

Disclosure and Barring Service (DBS)

This post is subject to a satisfactory Enhanced DBS check and appropriate pre-employment checks.

The Practice is committed to promoting equality, diversity and inclusion and welcomes applications from all sections of the community.

Experience

• Experience working as a Pharmacy Technician.
• Good understanding of medicines management and medicines optimisation.
• Experience of managing repeat prescriptions and medication queries.
• Excellent communication and organisational skills.
• Ability to work independently and as part of a multidisciplinary team.
• Competent IT skills and experience of using clinical computer systems.
• Experience of working in General Practice, Primary Care or a Primary Care Cluster.
• Experience of EMIS Web.
• Understanding of QAIF, QOF and NHS Wales prescribing initiatives.
• Medicines reconciliation and discharge medicines management experience.

Qualifications

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• BTEC Level 3, NVQ Level 3, or equivalent qualification in Pharmaceutical Sciences.
• Evidence of ongoing Continuing Professional Development (CPD).
• Eligible to work as a Pharmacy Technician within primary care/general practice settings.
• Primary Care Pharmacy Education Pathway (PCPEP) or willingness to undertake.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceSalary available upon request