Pharmacy Technician I

Boston Medical Center; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Pharmacy Technician to join their dynamic team. In this role, you will be responsible for the accurate handling of medications, including receiving, filling, and managing inventory. Your exceptional communication skills will be vital as you collaborate with pharmacists and healthcare staff to ensure patient safety and satisfaction. This position offers the opportunity to work in a fast-paced environment where your contributions will make a significant impact on patient care. If you are passionate about pharmacy and committed to providing high-quality service, this is the perfect opportunity for you.

Qualifications

• Certification as a Pharmacy Technician (CPhT) is required.
• Strong communication and customer service skills are essential.

Responsibilities

• Handle medication orders, including receiving, filling, and delivering.
• Maintain inventory and ensure proper labeling and disposal of medications.
• Communicate effectively with staff and resolve issues promptly.

Skills

Communication Skills

Problem Solving

Teamwork

Customer Service

Basic Math for Compounding

Education

Certification/Licensure (CPhT)

Tools

Meditech

Automated Dispensing Cabinet (ADC)

Job description

Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. The job requires excellent communication skills and a desire to work in a fast-paced environment.

KEY RESPONSIBILITIES:

Works under the supervision of:

Ordering/ Receiving

1. Assists with receiving order from wholesaler
2. Properly inventories/stickers delivery to ensure all items are received
3. Confirms that each med is “scannable”. Involves pharmacist when appropriate
4. Helps to maintain proper stock levels of drugs, supplies and solutions by informing in writing, the need for an item when it is getting low
5. Repackages medications from bulk to unit-dose when necessary
6. Performs calculations for dosing, unit conversions, admixture volumes
7. Prepares clean room and sterile products area for daily use
8. Follows clean room policies and procedures
9. Prepares low and medium risk sterile and non-sterile compounds
10. Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management

1. Checks expiration dates in and outside the department
2. Credits and debits patients in Meditech if meds reordered or returned
3. Resolves missing medication issues
4. Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
5. Ensures all medications are properly labeled
6. Properly disposes of medications, hazardous substances, sharps
7. Properly identifies and returns expired meds eligible for credit
8. Assists in semi-annual inventory activities as needed

Fills Medication Orders

1. Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
2. Accurately retrieves medications from ADC fill list
3. Neatly organizes filled meds for checking.
4. Accurately retrieves medications as requested at the window
5. Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, “tackle boxes” in preparation for pharmacist to check.
6. Accurately fills OR Machines

Delivers medication

1. Performs routine rounds to patient care areas and units in timely manner
2. Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
3. Updates machines with current date for drug
4. Outdates meds in ADC at each delivery to machine
5. Returns meds from the floors when needed

Fills Automated Dispensing Cabinet (ADC)

1. Understands process of loading and unloading
2. Fills ADC accurately by consistent use of scanner when required
3. Loads meds in a neat precise manner without overfilling pocket
4. Is able to troubleshoot minor equipment issues with ADC
5. Is able to reboot equipment as needed

Communication

1. Uses exceptional customer service skills/communication to resolve issues
2. Answers phones and triages phone calls that need a pharmacist
3. Communicates well with nursing and other staff outside of the pharmacy department

Professionalism

1. Maintains a high degree of professionalism within and outside the department
2. Maintains excellent working relationships with others
3. Dresses professionally
4. Maintains a neat, clean and organized work area
5. Represents the Department of Pharmacy and acts as liaison if needed when outside the department
6. Complies with HIPAA policies
7. Supports the training of new staff
8. Manages time effectively and prioritizes accordingly

Maintains Logs

1. Responsible for the daily accurate documentation of logs including but not limited to : refrigerators, hood cleaning, eye wash
2. Reports any omissions or errors

Handle Controlled Substances

1. Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
2. Immediately reports any concerns/discrepancies to pharmacist or supervisor

REQUIRED KNOWLEDGE & SKILLS:

(Examples: Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills; Interpersonal and organizational skills; Level of confidentiality)

Knowledge and Skills

1. Written and oral communication skills
2. Basic math needed for compounding
3. Ability to work in a team environment
4. Ability to problem solve
5. Ability to provide a high level of customer service to patients, visitors, and staff

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

Education: Experience (Type & Length):

1. Certification/Licensure: Is responsible for maintaining licensure CPhT and State registration as required
2. Is responsible for completing all educational modules including but not limited to: Steward University
3. Performs Gloved finger-tip and media fill test as required.

Day and evening shifts with every other weekend required.

Equal Opportunity Employer/Disabled/Veterans