Pharmacy Technician – Homecare Service

Transformationunitgm; Cambridge; On-site; GBP 29,000 - 37,000; Full time

Job summary

A leading NHS foundation trust is seeking a motivated Band 5 Pharmacy Technician to join the Virtual Pharmacy Homecare Service in Cambridge. This role offers the chance to manage the delivery of essential medications directly to patients’ homes. Ideal candidates should possess an NVQ3 in Pharmacy services, along with strong communication skills and attention to detail. Full training will be provided in homecare pharmacy operations, making this an attractive opportunity in a rapidly growing field.

Benefits

Flexible working hours

On-site leisure facilities

Reduced cost bus travel

Subsidized parking

24/7 hot food available at reduced cost

Dedicated colleague-only café and break spaces

Qualifications

• Must have NVQ3 Pharmacy services or equivalent.
• Registration with the General Pharmaceutical Council required.
• Basic computer literacy essential.

Responsibilities

• Assist with existing homecare service and develop new medicine services.
• Ensure correct medicines reach patients on time.
• Communicate with patients and resolve queries.

Skills

Communication

Good Interpersonal Skills

Attention to Detail

Computer Literacy

Education

NVQ3 Pharmacy services or equivalent

Registration as a Pharmacy Technician with the General Pharmaceutical Council

Tools

Pharmacy Computer Systems

Electronic patient record systems

Job description

Main area Division B-Pharmacy Grade Band 5 Contract Permanent: Full Time or Part Time/ Flexible working hours may be considered Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Also required to participate in weekend and bank holiday working as per rotas.) Job ref 180-B-254086

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division B Town Cambridge Salary £29,970 - £36,483 p.a. pro rata Salary period Yearly Closing 26/06/2025 23:59 Interview date 08/07/2025

Band 5

Job overview

The 'Virtual Pharmacy Homecare Service' have an exciting opportunity to welcome a Band 5 Pharmacy Technician into the team. The UK Pharmacy Homecare sector is growing rapidly, and the CUH pharmacy Homecare team currently manages the supply of medicines directly to the homes of over 9,000 patients.

We are looking for an organized, forward thinking and motivated Pharmacy Technician to join our dynamic team. This is an exciting opportunity to work with a highly specialised patient cohort and various clinical teams including to name a few, Rheumatology, Dermatology, Gastroenterology, Neurology.

You will play a key role in the provision of specialist services: high-cost drugs, medicines optimisation and the management of clinical queries to help us to deliver and improve the quality of patient treatment and care. Maintaining the safe supply of medicines and treatment to patient’s homes.

Homecare Pharmacy experience is not essential, as full training will be provided.

Main duties of the job

• Assisting with the existing homecare service and contributing to the development of new medicine / services to patients in their home.
• Ensuring the correct medicines and service reach patients in their homes at the correct time.
• Ensuring homecare supplier adherence to contractual obligations and existing service level agreements.
• Communicating with patients to resolve queries or issues they may have with the homecare service they receive.
• Working closely with the Pharmacy Purchasing Team.
• Using initiative to deal with problematic supply chain issues and urgent pharmaceutical orders in a professionally and efficiently so that medicines and services are delivered in a timely manner.
• Resolving potentially contentious payment and supply issues, involving sensitive information, with tact and persuasive skills.
• Liaising in a professional and courteous manner with patients, homecare suppliers, clinical staff, Pharma companies, clinical pharmacy staff and Finance.
• Assisting with the development of purchasing systems to ensure contract prices are maintained.
• Maintaining an appropriate level of skill to be able to deputise and or provide contingency cover for Pharmacy Procurement.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment.

This vacancy will close at midnight on 26th June 2025

Interviews are due to be held on 8th July 2025

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• NVQ3 Pharmacy services (or equivalent)
• Registration as a Pharmacy Technician with the General Pharmaceutical Council
• Evidence of CPD
• Basic computer literacy

Experience

• Pharmacy Computer Systems
• Electronic patient record systems
• NHS Secondary Care
• Ascribe Pharmacy Computer System
• Electronic prescribing / medicines administration
• Training and supervision
• Audit methodology

Knowledge

• Receptive to priorities of patients, carers and other staff groups
• Awareness of NICE, PBR Tariff, and NPSA and involvement with guidance implementation.
• NHS contracting frameworks

Skills

• Basic computer literacy
• Good verbal and written communication
• Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
• Good interpersonal skills, ability to make effective relationships with others.
• Excellent attention to detail
• Advanced computer literacy

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Name Maria Roe Job title Lead Pharmacy Homecare Specialist Email address [e-mail] Telephone number 01223 250733 Additional information

Julie Lofts-Constable- Lead Pharmacy Technician Homecare Services

[e-mail]

Deborah Ripp- Principle Pharmacy Technician Homecare Services

[e-mail]

Andrew Lai- Specialist Pharmacist -Homecare

[e-mail]