Pharmacy Technician - Healthy Crawley PCN

Integrated Care System; Horley; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading healthcare provider in Horley seeks a dedicated Pharmacy Technician to enhance patient medication care. The role involves assisting pharmacists, delivering patient support, and improving medication management systems within a multidisciplinary team. The ideal candidate will hold a BTEC/NVQ level 3 or equivalent and demonstrate flexibility and strong communication skills in their approach. Collaborate in a dynamic environment dedicated to improving health outcomes.

Qualifications

• Qualified pharmacy technician with GPhC registration.
• Experience in primary care, community pharmacy, or hospital pharmacy required.
• Demonstrated ability to work independently and collaboratively in a team.

Responsibilities

• Support safe and effective systems for medications, including repeat prescribing and medicines optimisation.
• Work with multidisciplinary teams to ensure quality patient care and effective communication.
• Manage clinical auditing and provide advice to primary care teams.

Skills

Communication

Flexibility

Analytical Skills

Education

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Professional registration with GPhC

Job description

The postholders will work with an established Clinical Pharmacist team and will beassigned a lead clinical and operational contact. This post is part of theAdditional Roles Reimbursement Scheme for Primary Care Networks funded by NHSEngland and includes funded access to the Primary Care PharmacyEducation pathwaypilot for pharmacy technicians.

Thispost is part of the Additional Roles Reimbursement Scheme for Primary CareNetworks funded by NHS England and includes funded access to the Primary Care Pharmacy Education pathwaypilot forpharmacy technicians (where appropriate).

Theambition is to better utilise the role of pharmacy within primary care topro-actively help patients stay safe and well and out of hospital as well ashelping to reduce the demands on general practice.

The post holder is a Pharmacy technician, who acts within their professional boundaries, supporting pharmacists in general practice to ensure effective and efficient use of medicines. In this role they will be supervised by a pharmacist who will develop, manage and mentor them.

The Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.

The post holder will work as part of a multi-disciplinary team and this role involves provision of technical support for the pharmacy service to ensure professional operational standards and excellence in pharmaceutical care and safety are maintained.

Main duties of the job

The role will support the practice to ensure the delivery of safe, effective and efficient systems for medicines related clinical correspondence; repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

The post holder will support training and development of administrators to support safe, effective and efficient processes involving medicines with a particular focus on repeat prescribing processes and will also provide support to general practice staff and patients regarding prescription and medication queries. They will also help to develop and improve repeat prescribing & medicines reconciliation processes and systems for safer prescribing.

The post holder will ensure that the service is integrated with community and hospital pharmacy to improve patient outcomes. The pharmacy technicians will work closely with the ICB Medicines Optimisation teams, community pharmacists and hospital pharmacy teams to support an integrated approach to prescribing and medicines optimisation which works towards shared goals.

The post holder will also support quality improvement and manage some aspects of the quality and outcomes framework and enhanced services and contribute to the delivery of the local medicines optimisation strategy.

All Pharmacy Technicians must work within their competencies and have professional indemnity

About us

Alliance for Better Care (ABC) is aGP Federation uniting 77 NHS GP member practices across 98 sites within 24Primary Care Networks in Sussex and Surrey. We support our Primary Carecolleagues - and their patients - to transform how healthcare is delivered intheir communities.

We work closely with GP Practices,PCNs, Hospitals, Community Organisations, and the Third Sector. These vitalpartnerships enable us to deliver a truly integrated approach that offers thesupport and expertise needed to effectively serve our populations.

About Healthy Crawley PCN

Healthy Crawley Primary Care Networkis a NHS Collaboration between four GP Practices Furnace Green Surgery,Ifield Medical Practice, Poundhill Surgery and The Woodlands/ClerklandsPartnership - working together to provide enhanced access services.

Our surgery teams work closely, sharing expertise andresources to develop new services. Our vision is to continue to improve thequality of care that we provide in alignment with the needs of our patientpopulation.

Our Primary Care Network builds on the existing primary careservices and enables a greater provision of proactive, personalised and moreintegrated health and social care. We are supported by practitioners inadditional roles who allow us to create bespoke multi-disciplinary teams basedon the needs of our local population. Byworking together with local community services, this allows us to make supportavailable to people where it is most needed.

Job responsibilities

Primary duties andareas of responsibilityClinical

Undertake patientfacing and patient supporting roles to ensure effective medicines use, throughshared decision-making conversations with patients.

Carry out medicinesoptimisation tasks including effective medicine administration (e.g. checkinginhaler technique), supporting medication reviews and medicines reconciliation.Where required, utilise consultation skills to work in partnership with patientsto ensure they use their medicines effectively.

As determined bythe PCN, support medication reviews and medicines reconciliation for new carehome patients and synchronising medicines for patient transfers between caresettings, linking with local community pharmacies.

Support theClinical Pharmacist in Structure Medication Reviews (SMR) i.e. organisenecessary monitoring tests prior to SMR.

Provide expertiseto address both the public health and social care needs of patients, includinglifestyle advice, service information, and help in tackling local healthinequalities.

Manage shared careprotocols and liaise with Clinical Pharmacists for more complex patients.

Support initiativesfor antimicrobial stewardship to reduce inappropriate antibiotic prescribinglocally.

Managingprescriptions, clinical auditing and, where appropriate, giving advice to bothpatients and members of the primary care team.

Technical andAdministrative

Support thePCN multi-disciplinary team to ensure efficient medicines optimisationprocesses are being followed.

Supportmedications reconciliation for patients when they are discharged from hospital.

Implement efficientordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and securehandling of medicines, including the implementation of the ElectronicPrescription Service (EPS).

Promotion ofElectronic Repeat Dispensing (eRD) and online ordering.

Developrelationships with other pharmacy professionals and members of themultidisciplinary team to support integration across health and social careincluding primary care, community pharmacy, secondary care and mental health.

Support practicereception teams in streaming general prescription requests, so as to allow GPsand clinical pharmacists to review the more clinically complex requests.

Support thePCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services.

Support theimplementation of national prescribing policies and guidance within GPpractices, care homes and other primary care settings.

Support the PCN inreviewing and developing practice policies for CQC requirements.

General

The postholder will:

Be committed to a culture that promotesequality and values diversity, actively promote Equality and Diversity issuesrelevant to the post and comply with relevant ABC policies.

Ensure the principles of openness,transparency and candour are observed and upheld in practices.

Acquire through training provided by ABCCIC, the appropriate level of safeguarding knowledge, skills and practicerequired and comply with relevant ABC safeguarding policies.

Ensure that any infection prevention andcontrol issues are reported to the line manager in accordance with InfectionPrevention and Control guidelines

Equality and diversity

The post-holder will support the equality, diversity and rights ofpatients, carers and colleagues, to include:

Acting in a way that recognises theimportance of peoples rights, interpreting them in a way that is consistentwith practice procedures and policies, and current legislation

Respecting the privacy, dignity, needsand beliefs of all patients, carers and colleagues

Behaving in a manner which isnon-judgmental and respectful of peoples circumstances, feelings, prioritiesand rights.

The post-holder will participate in any training programme implemented bythe Practices/GP Federation as part of this employment, with such training toinclude:

Participation in an annual individualperformance review, including taking responsibility for maintaining a record ofown personal and/or professional development

Taking responsibility for owndevelopment, learning and performance and demonstrating skills and activitiesto others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practices andwill:

Alert other team members to issues ofquality and risk

Assess own performance and takeaccountability for own actions, either directly or under supervision

Contribute to the effectiveness of theteam by reflecting on own and team activities and making suggestions on ways toimprove and enhance the teams performance

Work effectively with individuals inother agencies to meet patients needs

Effectively manage own time, workloadand resources

Person Specification

Qualifications

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy
• Evidence of continued professional development (CPD)
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges

Experience

• Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• Good clinical pharmacy knowledge including terminology
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of pharmacy law, ethics and current legislation
• Understanding of NHS long term plan and priorities relevant to primary care
• Awareness of funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality

Attributes

• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a stakeholder focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Able to undertake the demands of the post with reasonable adjustments if required
• Independently mobile to be able to work across several sites and travel to meet with stakeholders
• Adaptability, flexibility and ability to cope with uncertainty and change
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Excellent time keeping and prioritisation skills
• Computer literate with an ability to use Microsoft office packages
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, whilst recognising peoples needs for alternative methods of communication
• Influencing and negotiating skills
• An excellent understanding of data protection and confidentiality issues
• Computer literate with an ability to use the required GP clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,496.89 to £34,188.93 a yearDependent on experience