Pharmacy Technician

Health and Beyond; Wolverhampton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare provider in Wolverhampton is looking for a Clinical Pharmacist to engage in patient care, manage prescription queries, and support the delivery of clinical pharmacy services. The ideal candidate will have a professional registration with GPhC and be committed to continuous professional development. This is a full-time role of 30-37.5 hours per week, offering a competitive salary and additional benefits such as NHS pension and annual leave.

Benefits

Competitive salary

5 weeks Annual Leave + 8 Public holidays

NHS Pension and sick benefits

Supportive working environment

Qualifications

• Engage in continuous professional development (CPD) and training.
• Participate in peer learning, supervision, and appraisal processes.
• Stay updated with national policy changes and best practices.

Responsibilities

• Undertake patient facing and patient supporting roles.
• Day to day handling of prescription queries.
• Medicines reconciliation post-discharge.

Skills

Patient care

Communication

Clinical pharmacy services

Pharmaceutical sciences

Education

Professional registration with GPhC

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Postgraduate qualifications (e.g. CPPE Training Pathway)

Job description

Engage in continuous professional development (CPD)and training.

Participate in peer learning, supervision, andappraisal processes.

Stay updated with national policy changes and best practices.

Contribute to service development and innovationwithin the PCN.

Support the role of PCN Clinical Pharmacists in thedelivery of clinical pharmacy services.

Main duties of the job

Undertakepatient facing and patient supporting roles to ensure effective medicinesuse, through shared decision-making conversations with patients.

Dayto day handling of prescription queries within area of own competence

Medicinesreconciliation post discharge and on other transfers of care

Toupdate and maintain accurate patient medication records on the practiceclinical computer system, including advice given and action taken

Deliveryof training and development to practice based prescribing clerks andadministrators to support improved co-ordination and effective pharmacyadministration within General Practice.

Carryout medicines optimisation tasks including effective medicine administration(e.g. checking inhaler technique), supporting medication reviews andmedicines reconciliation. Where required, utilise consultation skills to workin partnership with patients to ensure they use their medicines effectively.

Asdetermined by the PCN, support medication reviews and medicinesreconciliation for new care home patients and synchronising medicines forpatient transfers between care settings, linking with local communitypharmacies

Manageshared care protocols and liaise with Clinical Pharmacists for more complexpatients.

About us

Our vision is to develop a partnership between patients and our clinicians that allow us together to deliver high quality health and social care services, and meet the needs of the population of Wolverhampton and beyond.

As Health and Beyond we are committed to working together to ensure our communities receive the best evidence based care possible, and will strive to ensure that patients views are heard and that their journey through Health and Beyond health system is seamless through integration and strong partnership working with our stakeholders.

Delivering excellence in innovation that benefits patients, employees and commissioners with strong inter-professional programs and bespoke care.

Including South East Primary Care Network which is within our geographical area.

Job responsibilities

This is a 30 - 37.5 hour per week role.

Job purpose/summary:

Engage in continuous professional development (CPD) and training.

Participate in peer learning, supervision, and appraisal processes.

Stay updated with national policy changes and best practices.

Contribute to service development and innovation within the PCN.

Support the role of PCN Clinical Pharmacists in the delivery of clinical pharmacy services.

Main Duties & Responsibilities

Clinical

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Day to day handling of prescription queries within area of own competence

Medicines reconciliation post discharge and on other transfers of care

To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken

Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies

Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act and GDPR; Caldicott Guidelines and the Confidentiality Code of Conduct

Technical and Administrative

Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering

Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, commissioners, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Support the PCN in reviewing and developing practice policies for CQC requirements

Knowledge, Skills and Experience Required

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)
• Postgraduate qualifications of a relevant nature. e.g. CPPE Training Pathway

What we can offer you

1. We offer a competitive salary (indemnity fees paid in addition to salary via our company indemnity scheme)

2. A tailored comprehensive induction programme and we provide a supportive working environment with an appropriate on call clinician for support and advice.

3. We also offer highest possible governance support, an excellent working environment

4. NHS Pension, sick and injury benefits

5. 5 weeks Annual Leave + 8 Public holidays

6. We use Clarity TeamNet to record leave, sickness, appraisals and training.

7. Exciting opportunities for further progression and professional development along with flexible hours

Support from highly efficient and organised clinical, operational and HR teams which includes:

GPs, Practice Nurses, ANPs, Heath Care Assistants, First Contact Practitioners, MSK Specialists, Health Coaches, Clinical Pharmacists, Dedicated Back Office Team, Dedicated HR Team, IT team to support all clinicians and a diverse clinical team means that you will see most relevant patients and benefit from reduced levels of paperwork.

Personal Development

Engage in continuous professional development (CPD) and training.

Participate in peer learning, supervision, and appraisal processes.

Stay updated with national policy changes and best practices.

Contribute to service development and innovation within the PCN.

Support the role of PCN Clinical Pharmacists in the delivery of clinical pharmacy services.

1. Previous usage of EMIS Web

2. Previous GP PCN experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Other Information:

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

To always act within the NMC Code of Conduct and Scope of Professional Practice

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Person Specification

Qualifications

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)
• Postgraduate qualifications of a relevant nature. e.g. CPPE Training Pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.